My 2020 RAV4 Hybrid got hit with this. At exactly the 1 year mark, my fob based remote start died along with my other subscriptions. A bunch of us over at the RAV4 forums started bombarding Toyota with complaint emails and just a few months ago, I got a call from the dealer saying “Disconnect your 12V battery for half an hour, Toyota just pushed an update that we think you’ll appreciate.” My fob based remote start is now functioning fine without a subscription. Toyota caved.