Just bought a new phone for my son and decided to add him to our Total Wireless plan - currently have 2 phones on the plan. Was told by the chat "customer service" person that my plan only allows for 2 lines so I need to start a new plan that allows for 3 lines. Ok, I set up the plan with 3 lines and told them over the course of 3 phone calls and multiple chat sessions to close my month to month plan that has 2 phones on it and move them to the plan that allows for 3 phones. The language barrier may be the issue since I hung up once because I could not understand 1 word the person was saying.
Anyways, got one of the phones transferred yesterday....but my account is showing my other phone is still on the old plan. The autobill is scheduled for tomorrow, hope I can get it resolved today so they don't bill me the extra $60. Also got a notification today that the tax on my scheduled payment for tomorrow is $9012.00. Oh the joys of attempting to save a few bucks on a wireless plan.
Anyways, got one of the phones transferred yesterday....but my account is showing my other phone is still on the old plan. The autobill is scheduled for tomorrow, hope I can get it resolved today so they don't bill me the extra $60. Also got a notification today that the tax on my scheduled payment for tomorrow is $9012.00. Oh the joys of attempting to save a few bucks on a wireless plan.