ZR2RANDO..I don't need to contact Champ..
They have a good QC program. And they've been building this design for some time and put it in multiple other brands besides Super Tech. They've made tens of thousands..guess how many warranties.
As a matter of fact, I think people would be surprised how many warranties Champ has per year for all brands. It's one of the reasons they are so succesfull at private labelling. Less warranties, more customer satisfaction. Bear in mind Champ builds about 500,000 filters per day. Their total number of warranties, for any type of filter built, were less than 1% of one days production. How much less, i'm not saying...
As for "cheap" design...lol
The investment in all new equipment was rather expensive for E-core. It is a purpose built production line. All new equipment. New electronics. New computer control. Etc.
Which is why none of the competitors in the automotive market have one of their own, yet. Cost to do it.
The "cheap" design is the old design with metal endcaps. That production equipment has long been paid for. The production costs in this style filter are less than for the E-core.
btw..the endcaps are not felt for E-core.
The end cap story:
They are designed to hold the pleats in place during manufacturing and during use.
No doubt metal is structurally stronger than "cardboard" or fiberous material. But you're not pounding the endcap with a hammer are you.
The flow or pressure the end cap sees during use in an automotive application is not enough , obviously, to cause a problem for the nonmetalic endcaps. Either those built in the USA or those built by European manufacturers.
The amount of pressure differential to collapse a center tube may or may not effect the endcaps. Generally the end caps do not distort. (remember we're talking metal center tube and metal endcaps). So far the same holds true for the E-core endcaps. As the lab have tested the collapse strength of the nylon core. They also cut the filter open to see where the core collapsed in order to determine the actual final design. At the same time, the end caps have remained in tact. Any automotive filter has a minimum spec of 100psi collapse. That's what the nylon core must meet. As well as a metal center tube. There are hot oil tests, cold oil tests, etc. as well.
But believe what you want. Champ will warranty against manufacturing defects ( as do all filter companies). So if you think your metal end cap filter or the E-core design has been manufactured wrong ..the same holds true.