No you don't understand, And you think they are going to want to do this when the Ford administration and the democrates wrote the law to STOP this EXACT situation? They took away the right for the manufacture to say "sorry you lose" its your tranny fluid in a sweeping generality "scapegoat move". They, the manufacture has to bring to court all that [censored] to prove why it happened. Sorry, for the very few where it is an issue, it just plain and simple is not cost effective and it is really bad press suing your buyers. There is just no way they can win when the add-pack is less robust and the base stock are inferior to a boutique oil made for rough service. And a 20 year plus track record of being arguably #1 and #2 specialty oil companies in the world. It just is not happening.
There are many service writers and even 2 service managers that have not heard of the Magnuson-Moss Warranty Act and there more that have . I have heard many times when I was in the dealer when a employee was pushing a part/oil to keep warranty, and I pipe right up and comment to the customer that there is a law that protects you and right after that the dealer employee agrees on it and after talking to them they have to push the lie or "forgot" about the law.
You, yes YOU have the right by USA law to go buy a 2017 Rav4 drive it off the lot and put Redline ATF in and have the tranny blow 3 months later ( which it wont since it is superior ATF in every way) and Toyota can't deny warranty UNLESS they can prove the oil did it. They just don't bring these lawsuits up, because there is really nothing special about their oil. In fact it is craap oil if you want to rate it's base stocks and it's add-pack compared to Redline or Amsoil. They just replace them because of the law. You see, they just don't have a case that the oil was the issue. For the very few people that slide through that used CVT oil in an ATF pumper it just is not worth it to sue your buyers of your car or truck when there is a law that states the consumer has the right to use ANY oil that is compatible. IF they wanted to say you need to use their ATF Toyota WS which is a horrible semi-synthetic ATF, they would of had to provide it for free when I wanted to change it in the warranty window. . I asked them, and they did not want to provide it for free, so I have a legal right to put a compatible AFT and still receive full transmission warranty. IT's THE LAW - Mr Lawyer.
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