Ever since buying our TourX last summer, they've hounded me to subscribe to Sirius satellite radio. On Dec 26th 2019 they finally got me. They kept calling back with lower prices. Today i get an email reminding me they are going to automatically renew the plan but no pricing data included.
Of course i had to call them up. 15 mins of holding time, no big deal we got the rona and all that, i get to talk to someone. She tells me i have to call on Dec 26th, the last day, to cancel this full year plan i purchased. It is not possible to cancel the plan for some reason. I laugh and say, cancel it today then. How much is my pro rata refund if i cancel today? She pauses, then says she can get in touch with a senior account executive and process this future cancellation request today.
What a hassle it is to deal with companies these days. They all let you "manage" your accounts online. This does not ever include cancelling. You have to go through the wringer of anti cancel sales people first. The audacity to claim i have only that one day Dec 26th 2020 to cancel is beyond absurd.
It's a pity, the wife and kids liked the service. I'm not sure if i will resub simply because of how annoying it is to cancel. If you don't cancel they will charge some non negotiated, non promotional, high fee.