I've been reading this forum a lot about oil and people seem pretty knowledgeable.
I don't know if there's a forum like this on struts so I decided to register and try my luck here.
I ordered two struts for my car, chrysler cirrus 2000, 2.4l.
Last Friday I went to see a mechanic to install them and he told me one of them was bad. Here's the video link (https://drive.google.com/file/d/0B-EYi-UEaGzcY1ZoT1JqMWxhNGc/edit?usp=sharing) Basically one strut takes 3 seconds to expand and the other one 20-30 seconds. Is that normal? Unfortunately he already took apart one of the old strut assemblies. So we did one side but not the other. During the weekend I called RockAuto and they were amazing at sending me the new strut right away, I was impressed.
So I got the new strut today, and I wanted to replace the remaining old strut on my car, but unfortunately it seems to be bad also.
First of all, it came with the piston rod extended, instead of being screwed in. I tried screwing it in but it doesn't want to screw, nothing happens. Does this mean the strut is bad?
When I compress it by hand, it also takes a long time to extend, 10 seconds to be exact.
I called RockAuto again and they told me to that since 2011 they sold 89 struts of this model and I'm the only one who asked for a replacement.
What should I do at this point?
I don't know if there's a forum like this on struts so I decided to register and try my luck here.
I ordered two struts for my car, chrysler cirrus 2000, 2.4l.
Last Friday I went to see a mechanic to install them and he told me one of them was bad. Here's the video link (https://drive.google.com/file/d/0B-EYi-UEaGzcY1ZoT1JqMWxhNGc/edit?usp=sharing) Basically one strut takes 3 seconds to expand and the other one 20-30 seconds. Is that normal? Unfortunately he already took apart one of the old strut assemblies. So we did one side but not the other. During the weekend I called RockAuto and they were amazing at sending me the new strut right away, I was impressed.
So I got the new strut today, and I wanted to replace the remaining old strut on my car, but unfortunately it seems to be bad also.
First of all, it came with the piston rod extended, instead of being screwed in. I tried screwing it in but it doesn't want to screw, nothing happens. Does this mean the strut is bad?
When I compress it by hand, it also takes a long time to extend, 10 seconds to be exact.
I called RockAuto again and they told me to that since 2011 they sold 89 struts of this model and I'm the only one who asked for a replacement.
What should I do at this point?