The vast majority of oil purchasers in Walmart are not oil savvy like those on this board. Price point and brand recognition and time are the factors for the average consumer.
So say an average consumer walks into Walmart to buy oil. One segment of the average consumer doesn't care for synthetics, either has always used conventional or doesn't see any need to spend more. What does he buy? Well the price sensitive one will buy the cheapest conventional, especially if he believes that all oils are the same, while the brand sensitive one will go with whatever brand has made the biggest impression on him over the years for whatever reason. Another consumer might buy into the idea of a high mileage oil in the price range or brand that makes sense. So Walmart offers all the best known brands in conventional, with it's own brand, plus high mileage variants. It covers all the bases in conventional oil.
Then come to synthetics. So now comes a consumer who wants a synthetic but not at any price, otherwise they wouldn't be in Walmart. So what's the pricing like. Well Walmart own brand for those who believe synthetic is better but that all synthetics are the same, will sell for the highest price possible before getting to the brands. Same as was the case with conventional, they are getting as much out of the price sensitive customer as possible by selling own brand just below the cheapest brand price.
Then the brands line up from lower cost upwards in terms of perceived value as well as any need to clear stock to make way for new bottles. So QS is $18. Least brand recognition. PP is now $20.50 but only to make way for the new bottles or as part of some master plan going on with SPOUS for positioning of Ultra (which I don't understand and will come to next).
Then you have Castrol, Mobil etc with at least 2 variants of full syn. Firstly, where they have both done a good job, Mobil 1 far better than Castrol, is to segment the premium market.
While Castrol have put together a gold colored bottle for Edge and at least mention the 15k extended interval, it takes some time to understand the progression from one castrol to the next. The use of the name "Edge" suggests a completely different product. It is not apparent what the advantage of this new product is to the average Walmart person who wants to buy synthetic. He knows it is a gold bottle but it's also $4 more.
Mobil have been extremely clever with M1. With the M1 brand established as a premium synthetic, they build off that recognition by keeping the M1 name in their premium diversified products. Mobil 1 Extended Performance says what it is directly ie the M1 you know with a longer drain. Compared to Edge, this is very clear. On top of that there are M1 versions that do other things ie advanced fuel economy and high mileage. So again, leverage the brand recognition and clearly differentiate.
So, when presented with the synthetic variants all on the shelf together, the average synthetic buyer in Walmart will go through the following process. 1) There's Mobil 1, I've heard about that synthetic. 2) Wow, there's a different type of Mobil 1 for my needs - high mileage, extended performance, better fuel economy as well as regular 3) So synthetics really do offer advantages. Which one do I want. I'm going to go for the extended performance as then I don't need to change the oil as often 4) Oh, it's $4 more. That's ok, it's lasting twice as long.
The whole setup by Mobil 1 is very well conceived. Where Castrol Edge fail is that the product is completely new and it's not apparent what the benefits are. Additionally, Castrol's existing sub brands - GTX and Syntec are quite strong, GTX in particular. So GTX high mileage works very well and prevents there from being a synthetic high mileage at a premium price. In my opinion they should think about having classic GTX, and then making a synthetic GTX with variants a la Mobil (but this would require an overhaul of everything they've done). But the point is, they haven't leveraged their well known GTX sub brand enought.
So onto Pennzoil Ultra, it's positioning is even worse than Castrol. Yes Ultra is a good name ahead of Platinum, yes the bottle looks good, yes the piston picture is good, yes the Ferrari endorsement is good. But the angle is not compelling in the way that Mobil 1 is.
Firstly the benefit is that it's going to do a better job than another Pennzoil product. Well that means that Pennzoil wasn't perhaps as good as Mobil to begin with. Maybe this just gets them to an on par level with Mobil or Castrol.
Secondly, no sign that there's extended drain or fuel economy or high mileage benefits.
So the average Walmart consumer is left with the feeling that here's the most expensive oil they want me to buy and it's endorsed by Ferrari which is another expensive thing which is way out of my reach. In other words, it's premium, it's expensive, it's not what I came to Walmart for.
I think they would have done better calling this Pennzoil Platinum Advanced / Ultra and then claiming longer drain intervals, improved fuel economy, improved cleaning (with the relevant small print), pricing it at $26 ie below M1 extended, and the value proposition would have been this is the next version of PP, it's a little more but still cheaper than M1's best and it does all the things that M1's extended line does, but in one formula.