Both Lowe's and Home Depot have the same levels of management. But both have SEVERAL different levels of mismanagement. The most common is severe.
Yesterday the Lady Friend and I went to Lowes for shelf brackets and wood to make painted shelfs.
First the shelf brackets. The ones Karen (her real name) wanted were supposed to have 18 in stock. She wanted 12. After the only helpful employed gave up trying to find the extra box with 12 brackets, she snagged the area manager. He spent 20 minutes looking for the extra box of 12. Another computer inventory malfarktion. Either that or stolen. He arranged for a dozen to arrive today and to hold them for her. More on that later.
Now the wood for the shelves. Went to the Cust Service in that area and asked for assistance. Noticed 4 people standing around doing nothing. Went to the wood to wait for someone to cut it for us. 10 minutes later I went back to the CS desk and again asked for assistance. Same four people standing around doing nothing. Went back to the wood cutting area. Another 10 minutes pass and still no help. Karen asked the Cust Service if there was a problem. She had no answer. Karen then proceeded to walk to the middle of the store and at the top of her lungs screamed is there anyone one here who can cut wood. Likety split a floor manager up front came over and asked what the problem was. The floor manager said the only person trained and cleared to cut wood quit earlier in the day. Apparently the CS folks didn't even realize the wood cutter quit several hours earlier. Is it ever going to get better. The clueless leading the clueless. We spent nearly an hour there and came away empty.
Haven't been back to Lowe's since this incident.Gen Z just wants to try to show up, do as little as possible, and yet get paid for it. Thank the schools. No time frame / deadline on when assignments get turned in, no problem you can turn it in late and still get some level of credit, and you can't fail due to "no child left behind". Not to mention, parents that are working all day and not home to raise their kids.
You seem to spend a lot of time interacting with people that bug you, it was the restaurants last week and now the home improvement stores.Haven't been back to Lowe's since this incident.
since the *thing* we can't talk about, it's been one excuse after another to continually give worse/poor service each time a consumer interacts with a company.. I doubt it's only @Hermann experiencing this. It's becoming a very bad joke out there in retail-land!You seem to spend a lot of time interacting with people that bug you, it was the restaurants last week and now the home improvement stores.
Your first sentence applies to slackers of all ages. Plenty around. Same with hard working younger folks.Gen Z just wants to try to show up, do as little as possible, and yet get paid for it. Thank the schools. No time frame / deadline on when assignments get turned in, no problem you can turn it in late and still get some level of credit, and you can't fail due to "no child left behind". Not to mention, parents that are working all day and not home to raise their kids.
Not going back is my choice, not societies'You seem to spend a lot of time interacting with people that bug you, it was the restaurants last week and now the home improvement stores.
I mean...don't we all evaluate a business and decide if we want to continue to conduct business with them based on several factors? I thought we all basically went through that exercise every time we bought something?Not going back is my choice, not societies'
This Lowes incident was many months ago. The restaurant issue was 3 days ago. Not exactly a daily occurance.
I despise people who values are different but who want me to live their life. At some point you to will get tired of being treated like
They are $8.xx on the 800 lb gorilla.I mean...don't we all evaluate a business and decide if we want to continue to conduct business with them based on several factors? I thought we all basically went through that exercise every time we bought something?
Just today, I dropped by VatoZone and their Motorcraft oil filters were 12 bucks...so I didn't buy one.
Don't play that card. It just shows your age.Gen Z just wants to try to show up, do as little as possible, and yet get paid for it. Thank the schools. No time frame / deadline on when assignments get turned in, no problem you can turn it in late and still get some level of credit, and you can't fail due to "no child left behind". Not to mention, parents that are working all day and not home to raise their kids.
I have one a bit further down the street from the other, With Lowe's being the closest. And I have found that both seem to suck on a 50 / 50 equal basis.lowes sucks
Big box stores have adopted the same policy toward workers as China, India, and Vietnam. People are their most renewable resource.Of course Lowe’s sucks. The pay is low and they treat their employees poorly. Chain and big box stores don’t provide any incentive for employees to do anything beyond show up.