Ordered 6 random Fram items from an AAP store in Austin for pick-up - "ready in 30 minutes guarantee." 1 hour after order, no pick-up email. I drove to the store. 2 clerks leaning on counters scrolling on phones, I was the only customer in the store. Apparently they don't bother checking for incoming online orders. "Gonna be a while before I find all this stuff" was the guy's response when he finally printed out my order. He disappeared in the back of the store for 10 minutes. Meanwhile I'm going through the shelves, browsing, searching. Found 3 of the 6 Fram items on shelves (Fram Octane Booster, Fram 85W-140 gear oil, Fram fuel system cleaner). He comes back shaking his head, claiming they don't have any of it. I put the 3 things I found on the counter, he canceled the other 3 and I was on my way.
The weirdest thing is that the site only let me order 1 of each. In the store, they had plenty on the shelf. When I left the store, the site updated all 6 items to "Out of stock." There are at least 4 left of each in the store - Fram Octane Booster, 85W-140 gear oil, Fuel system cleaner - labeled at regular prices. I should have asked the clerk scan them to see if they'd ring up at the clearance prices. Oh well...