Auto part store policies. Who makes these stupid decisions?

Messages
2,897
Location
NYC
FWIW I have a bunch of scrap parts upstairs I need to spend a day going through and either throwing away or put in the metal scrap pile. Anything over 12 months on hand is considered idle inventory and counts against a dealer for money we get from the manufacturer. That is why we don't keep random old parts in stock.
...got anything for my "vintage" Fords?:ROFLMAO:
I'm noticing month by month my Villager and Taurus are getting harder and harder to get parts for
 
Messages
18,389
Location
Silicon Valley
This is also true. In my example above, the store I worked at had a policy. Glass jars of spaghetti sauce or baby food or anything - if any glass broke the entire tray (generally 12 or 24 jars) had to be thrown out. They were worried of the liability of ANY glass shard on the bottle or getting under the lip of the lid, which would in turn kill someone and they'd be sued. Yes, it's absurd. Yes, an employee could just wash off the bottles to eliminate any chance of this.

From a purely financial standpoint of the grocery store, 12 jars of baby food isn't food. It's $12. They're not going to risk a $1 million lawsuit over $12, which is probably a writeoff anyway. And they're not going to pay an employee $10 for an hour to wash off $12 worth of food, which would be a net $2 win. Not worth it. From the store's perspective, resources are unlimited but they cannot risk legal exposure to be sued. So it goes to the trash.

Now, I've often thought these stores could just have a donation section, and you sign a liability waiver. But then that's not "free" for the store either. That involves lawyers, and documenting and inventorying waivers just to give stuff away. And when you give a customer a gallon of motor oil, he doesn't need to buy a gallon of motor oil. So now the generosity is competing against the business model...

There really should be a "good Samaritan" law protecting businesses that act in good faith to donate stuff, so they cannot be sued.

Capitalism is twisted in many ways.
My understanding is a lot of baby products are that cost because of liability lawsuits.

Say if you have a car seat, probably only cost $30 to make and $50 to insure, you can buy a policy that will only pay the insurer $50 each seat that was sold and not returned / destroyed. So they would rather destroy the car seat people returned just to make sure they are not wasting $50 to save $30.

The expiration date of carseat also means the insurance of this is OVER, you are on your own if you get into an accident and the car seat is at fault. They will not cover it.

Also I think infant formula is the only food that has expiration date instead of best by date. That $1 baby food jar is probably only 25c of food and 50c of insurance, so you don't want to risk screwing around the insurance company and you should just toss it if something suspicious goes on. If you get sue and lost your 50c insurance will then becomes $1, basically force you to exit the whole business.

Oh, charity that accepts your donation needs to buy insurance too. What an absurd concept only happens in the developed world.
 
Messages
33
Location
TX
I've been to countless part stores due to a busy deal week. During this week of store visits, I've seen two policies that I just cannot wrap my head around.

Policy #1 - O'Reilly. Whenever a product (in my scenario, a 2.5 gallon jug of 15W-40) has even the *tiniest* leak (was leaking through the foil seal at the top, barely a few drops), it must be immediately removed from the floor and disposed of (poured into the used oil container). It cannot be cleaned up and sold, cannot be sold at a discount, cannot be given to a commercial account/customer, cannot be even be donated to a good cause. Just disposed. This is what I was told from a manager who I know for sure bends rules and hates waste.

Policy #2 - Advance. Whenever a product goes on clearance and doesn't move (seen oil before, but this time it was oil filters), it is disposed of and/or destroyed. Same as above, cannot be sold, cannot be given to a commercial account, cannot even be donated to a non-profit. Advance takes it a step further and makes it well known that anyone who does not needlessly and wastefully destroy the items will be terminated on the spot. There have been several times I've offered to pay a very fair price (several dollars when an item is marked for their infamous 5 cents), offered to pay retail, even offered to take them to a known legit non-profit auto repair place for them with proof. Nope. So I got to watch an employee destroy about 75 oil filters with a hammer... It was actually somewhat rage-inducing knowing that someone in real need could have used one. A simple thing like a free oil filter so they could get to work to better themselves could have made their entire week brighter. Or when AAP recently got rid of all of their Carquest brand oils. Instead of destroying both, you could have donated both the oil and filters that didn't sell to a willing local garage and done free oil changes. Could have been to seniors, college students, people in tough places...pick a demographic. Not only would it not be wasteful, but the publicity could have been amazing for business.

Instead, it's destroy it or you're fired. Nice. Am I the only one who gets extremely irritated with stupid policies like these?
Similar situation with restaurants. In some cities/states, they can't take leftover food to a homeless center. Go figure.
 
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