He has some valid points, but it ultimately depends on customer needs and budget. Mine is 25 years old and to me, is the equivalent of a 200K mile old car. I need reliability with minimal hassle, so I am electing to replace.
That is sorta what one contractor suggested - an air scoop to divert more air flow to the 2nd story plus a dampener door for the winter months. I'm trying to avoid a true "zone setup" since the ductwork is already a bit undersized for the house.
HVAC performance to the second floor could definitely be improved, but it is not dire enough to justify spending $20K for a second system. If I can make the existing setup a bit better for a minor additional cost, that would make more financial sense.
Temperature distribution throughout the house is currently an issue. The situation isn't dire, but if it can be improved for a small amount of money, then I will give it some serious consideration. Replacing windows is probably a $50K+ affair that I'm hoping to avoid, at least for now. For some of the systems, a 10-yr extended labor warranty is only $700 and I am hoping to be out of this house before that expires.
Original windows, hoping to avoid replacement for now. This is a very large expense. Current system does not have damper doors.
4-ton A/C unit. Supposedly real R22 was used. I paid $400 for each top-off.
All 3 quotes have included "HERS testing" and re-sealing ducts as-needed. Is this the same thing?
I do plan to improve the attic insulation at some point.