Originally Posted By: Indy
BHopkins at my auto parts store the employee behind the counter said they come apart where some pieces are glued.Im not sure if any complaints from customers that returned the Fram Tough Guard or not.But my thinking was at that point i dont want any thing sucked into my engine down the road and my truck is my pride and joy.There is a member here name MotorKing that works for Fram,maybe he could chime in and shed some light on whats going on about if there is any defect on FTG.Sure anyone can purchase a auto part and the odd one is returned like anything else.Is that old news from the past or is it just something new i dont know. Fram air filters are good products and not made in china...made in mexico for now
The reason I ask is auto parts employees are notorious for repeating parts store legends. You know, the little tidbit of sales info that your trainer told you, because his trainer told him, and so forth, until you get back to some shady sales rep that trash talked his competition, because his trainer told him . . . . You get my point.
One of my sons has been working behind the parts counter for several years now. He has worked at a couple different Autozone stores, a NAPA, and is now managing his own independent store. He has told me that there are a number of stories like that, which are often repeated by sales associates. Most of the time the associate is well intended, even believing what he or she is repeating. After all they believe they heard it from a reliable source. Ever since then, I am quite skeptical of product opinion I hear in the parts store, unless it is first hand experience.