I was getting a Lexus RX450h for my sister. There are a ton of Lexus dealerships in the area. I called every one ant told them what I wanted and that I was including all the local dealers. Made a spreadsheet. Putnam Lexus in Redwood City is the last of the family dealerships and they won my business.We buy vehicles typically on 5 year cycles - and they are not EV - so inventory, (starting online), knowledge, and service matter when shopping ICE vehicles … Not that I saved a couple hours … I have also built on websites and then let the search function become the “bidding” process …
I did the samething long distance when my niece needed a new Odyssey for her 4 girls. I called all the Honda dealers in the Arlington, TX area. That was fun.
Regardless, the dealership sales model is all cost with little benefit. It needs to go.