2010 AWD v6 So I guess you can't trust even the long-known to me trusted mechanic not to make mistakes. I got my ATF drain/fill done at a local Ford mechanic known to me. this was about 2 weeks ago. I had brought 7 qts of mercon LV (just to have extra if needed) and when I left he gave me the rest: 1 bottle. I was a bit curious how he drained 6 qts when I have read so many times that our trans lets only about 4-5 qts drain. I didn't ask him how he managed to drain 6 qts because I thought I'd come across as suspecting that he "stole" a qt of ATF or something. I am terribly shy at things like that. It was always in the back of my mind though. Trans shifted fine and no issues. Anyway the other day I was checking fluids while changing the air filter and although I know ATF level should be checked hot, I just gave the trans dipstick a look and it was clearly ABOVE the full mark. Knowing that the level would be even higher when hot, I thought I'd check it under correct conditions today. Drove about 17 miles mostly around 65-70 mph and parked, level ground, moved shifter through all positions and checked level while engine running. Here is what my dipstick looks like. I did it twice, it is really hard to see the light pink ATF on this old type dip stick. As best as I could tell the ATF level was where the RED ARROWS are pointing at. It is NOT easy to see in the pic, but that's where the level is, i could see it pretty well once I got used to turning it to see the reflections on it. And I took a piece of shop towel and ran it down the stick until it got wet and that's where the piece of paper started getting wet with a pinkish color. (post continues below the image) So, I guess he did overfill it after all. Luckily I have a small hand pump and even a big mighty vac so I can remove some ATF. Question is: that amount above the full line on the dipstick: does it roughly indicate how much I should remove? I do have some ATF at home so I guess I can always add if I remove too much, but I would rather not, because I will have to drive the car again to get the ATF hot for an accurate level check. Don't want to drive with ATF too low. (I guess as long as I get the level between full and add lines COLD, I should have enough ATF to be able to drive to get ATF hot enough to check again?) Sorry for the long post but I want to make sure I do this right. Thanks for any and all tips/answers. Related question: my escape is a 2010 and I have seen the TSB regarding the last 1-2 hard shift and the PCM reflash etc. although my trans is not exhibiting that problem, is it worth getting that done? Any idea how much a dealer would charge for the process?