Finally, a Warranty Repair

[Boomer]

Well, after a decade in which I have owned four VWs, I finally had to take the 2019 in for a warranty repair. The passenger side rear window started to go down automatically when I put it up. Took it in to the dealer this AM and it was quickly repaired by adjusting the "limit of travel" of the window. No charge under the 7 year, 84,000 mile bumper to bumper warranty that came with the car.

 

[Rand]

Did they say "OK BOOMER" when you told them the issue?

 

[michaelluscher]

Well, after a decade in which I have owned four VWs, I finally had to take the 2019 in for a warranty repair. The passenger side rear window started to go down automatically when I put it up. Took it in to the dealer this AM and it was quickly repaired by adjusting the "limit of travel" of the window. No charge under the 7 year, 84,000 mile bumper to bumper warranty that came with the car.

Sounds like the standard "reset express windows after battery reset"

Could do it yourself with a brief battery disconnect?

Late model Prius owners know what I'm on about

 

[dbias]

Yeah sometimes they glitch. To reset the travel limits for one touch up and down lower window all the way and hold switch down for 5 seconds then roll window up and hold switch up for 5 seconds. If it reverses again check the window rubber and lubricate if needed to overcome friction that is causing it to reverse as it is a safety feature thinking fingers or an arm is in the way.