eBay experts / got ripped off

[wrcsixeight]

I am amused when something I order on Ebay, is delivered by an Amazon Prime Van.
Not sure what is going on, but it usually arrived far earlier than expected, the few dozen times this has occurred.

 

[Pablo]

I am amused when something I order on Ebay, is delivered by an Amazon Prime Van.
Not sure what is going on, but it usually arrived far earlier than expected, the few dozen times this has occurred.

Same here. Carb for my tiller comes to mind

 

[dlundblad]

You should be able to call eBay.

I had a similar issue about 4 years ago. Bought an item at 10am. The seller provided a tracking number to an address in my town that was created at 9am. The scheduled delivery date was even when the item was said to be delivered. No idea how they obtained a UPS tracking number, but they did.

I ended up calling eBay. They were very hung up on the fact that a tracking number was provided. They wanted me to file a police report too. When I finally mentioned the time discrepancy, she got it. I may or may not have told her since she wasted my time, I get to waste hers now and went into a long dissertation on how they wanted every piece of info imaginable, but they were unable to read and comprehend said info. She may or may not have said how she understood and I may or may not have said “I don’t think you do! If you did, we wouldn’t be having this conversation!”

 

[SC Maintenance]

More than once I’ve had stuff on eBay get a tracking number entered in, then it was changed or the item came separately. Not sure if it’s for “metrics”, or because of some ways to save on shipping costs, or what. I’ve always gotten my items but it has become weird.

One thing I bought they sent me a post card saying they donated $1 to some charity because of my purchase. That was the tracked item. eBay got the number and it was delivered “on time”. Item came later. I suspect it was a sham to be able to have plausible deniability that they operated on time whike not actually having the item they were selling.

I had very similar scam, but I think it was amazon - 3rd party seller. Wife ordered a very expensive textbook used, and they sent an empty priority mail envelope to my house. Tracking showed it arrived but there was nothing in it - and it didn't fall out, the envelope was still sealed. The only way I won that dispute is the postmark from the Post Office showed it weighted 1 oz, and Amazon's website description said the textbook weighed several lbs.

 

[Pablo]

I had very similar scam, but I think it was amazon - 3rd party seller. Wife ordered a very expensive textbook used, and they sent an empty priority mail envelope to my house. Tracking showed it arrived but there was nothing in it - and it didn't fall out, the envelope was still sealed. The only way I won that dispute is the postmark from the Post Office showed it weighted 1 oz, and Amazon's website description said the textbook weighed several lbs.

So running a scam like that can't last long. Must have been worth the $7-8 shipping it cost them. Crazy stuff.

What was their feedback? Must have been only a few, or this was their final asinine swan song.

 

[John105]

plausible deniability

Interesting someone told me 2 weeks ago if any of the UPS shipments I'm sending (I've had it with UPS and work) are lost, to use that term.

But I got these project managers whom only want tracking and don't want to hear about the unreliability of UPS.

I shipped a box contents worth $7k out of my office, and there was no tracking whatsoever, until the day before delivery. It went from NJ to Vernon, CA, without any scans. This happens all the time. I even drove a replacement myself to the UPS store so I'd have a receipt.

I just shipped 15 boxes to same location in CA, and oh, snap, all gone, no delivery date but had an origin scan.

I'm just waiting this one out and hopefully next week I can click a button with eBay.

Again, for us that aren't "that" into it, I'll be looking for 100% positive feedback or no order (99.7% is same as far as I'm concerned, 98 97 96 is not). This guy was 96% but had the same complaints listed as I have. I didn't bother to read his negative feedback I just bought the item.

 

[JHZR2]

Interesting someone told me 2 weeks ago if any of the UPS shipments I'm sending (I've had it with UPS and work) are lost, to use that term.

But I got these project managers whom only want tracking and don't want to hear about the unreliability of UPS.

I shipped a box contents worth $7k out of my office, and there was no tracking whatsoever, until the day before delivery. It went from NJ to Vernon, CA, without any scans. This happens all the time. I even drove a replacement myself to the UPS store so I'd have a receipt.

I just shipped 15 boxes to same location in CA, and oh, snap, all gone, no delivery date but had an origin scan.

I'm just waiting this one out and hopefully next week I can click a button with eBay.

Again, for us that aren't "that" into it, I'll be looking for 100% positive feedback or no order (99.7% is same as far as I'm concerned, 98 97 96 is not). This guy was 96% but had the same complaints listed as I have. I didn't bother to read his negative feedback I just bought the item.

If it’s that much $ I’d be sending registered mail.

 

[SC Maintenance]

So running a scam like that can't last long. Must have been worth the $7-8 shipping it cost them. Crazy stuff.

What was their feedback? Must have been only a few, or this was their final asinine swan song.

Going from memory. It was long ago, my wife bought it - but when it blows up it becomes my problem. If your married you understand.

I remember them having maybe 3 positive feedbacks, which are easy to spoof. Also a new account. Not someone I would ever buy from, but my wife is not so street smart. It was a very expensive textbook, over $200 new so I think she sent them like $130 or something? When I googled the return address it didn't exist - it was a road in the middle of nowhere somewhere in the midwest I can't recall.

However, a couple years ago I purchased a fishing reel that was supposed to be in good working condition with some boat rash. When I received it the stem was broken, had been glued back together and painted silver. This obviously makes it worthless - your not going to rely on glue holding. It wasn't in the pictures. I figured they just weren't knowledgeable on fishing gear, and it wasn't a ton of money, so I contacted the seller. They said too bad - no returns? I went through ebay's process and got my money back. There still on ebay. I was unable to give them a rating, since ebay forced the return. Apparently they can do some things right since they have sold many items, which is what makes my ordeal so much stranger - why would they even want to go to dispute at all.

This was sort of "I am done with ebay" moment, as it was far from the first. I purchase a few things I can't find anywhere else, but that is it.

 

[Merek]

I've had a few issues with eBay sellers in the past but very few, I know you can call them as I've done it before, I've found that eBay mostly sides with the buyer or at least they used too. The tracking provided should easily be a red flag as it's not going to your location but I think they might overlook that information as long that tracking was provided.

I found a seller who had mixed reviews but I've had good luck at least up until now, I was buying older Dell laptops to fix up and resell and purchased 2x laptops but the one they sent was the wrong one and also DOA, it even shorts out the ac adapter when you power it on. I've since left negative feedback which I rarely ever do and will not purchase from that seller again. I've found it's too much of a hassle anyways because by the time I invest a few dollars into these things that I can't even turn a profit that they only want it is if you are practically giving it away which I am not in any mood to do so. Awhile back even good used laptops were bringing at least $200+ but now you keep finding them under $100 even with Windows 10. I feel my prices were fair and really wasn't making much profit anyways but if I can't sell them then it's not really any point to continue down that road.

 

[Hall]

I am amused when something I order on Ebay, is delivered by an Amazon Prime Van.

I was going to ask what does the paperwork say but Amazon doesn't include anything like packing lists. What's happening is the seller either sells on both platforms and when you buy it from their eBay account, they turn around and "buy" it through Amazon and let Amazon ship it. Or, they sell it to you through eBay and have a connection to an Amazon seller. It would need to be available cheaper on Amazon though for this to make sense (for the seller).

 

[John105]

I was going to ask what does the paperwork say but Amazon doesn't include anything like packing lists. What's happening is the seller either sells on both platforms and when you buy it from their eBay account, they turn around and "buy" it through Amazon and let Amazon ship it. Or, they sell it to you through eBay and have a connection to an Amazon seller. It would need to be available cheaper on Amazon though for this to make sense (for the seller).

could the ebay seller not have had anything in his hands at all, and was able to fulfill the ebay sale via ordering on amazon? Like they are playing rock auto at a smaller scale? Basically what you're saying, can this be done regularly...

 

[Hall]

Yes, to all your questions

 

[John105]

Yes, to all your questions

I think that it could potentially lead to errors and customer dissatisfaction....jmoymmv

There are fortune 100 companies where their business processes are simply bad, imagine a guy with a computer playing rock auto....

 

[zzyzzx]

I am amused when something I order on Ebay, is delivered by an Amazon Prime Van.
Not sure what is going on, but it usually arrived far earlier than expected, the few dozen times this has occurred.

Or you are just mad that you could have bought it on Amazon for less? Or was it cheaper on eBay?

 

[alarmguy]

This is a first....ordered an item on eBay and seller put tracking info that did not pertain to the item. My item was Lego, and the tracking was for a 20 package shipment to Philadelphia. I don't live in Philadelphia.

Doesn't seem to be any way to contact eBay (I remember talking to them on the phone maybe 3 years ago)--any quick steps to dispute, before it's too late?

I requested a refund and provided negative feedback, but if I were a betting man, I'm out of luck.

Thanks!

If you buy something on eBay and do not get it eBay will handle it.
You are never stuck. Another post by someone above provided you information.
https://pages.ebay.com/ebay-money-back-guarantee/

 

[John105]

Had another eBay transaction where I got a bum product, and as many here have suggested, seller immediately refunded.

I ordered a tire 10/32”, seller said never been repaired.

The context: $280 tire new (for a GM SUV), $80. Great and 10/32”.

It came and to my delight, it’s never been mounted or used, as the red stripes on the tread are there. As I contribute to inspect, there is a gash on the sidewall. This must be the reason. Emailed the seller with pics. He said very sorry can you please email a pic of the DOT numbers? I did and he immediately issued a refund.

This is a seller with 100k positive at over 99%. The first used tire I got was from a place with over 200k positive.

I genuinely believe the extremely high number of positive reviews means legit. Many here are right about eBay—it’s its own community and handles issues often without any intervention from eBay.

 

[Pablo]

Some of those guys sell a LOT. I mean the only problem for me with reviews is maybe only 60% or so people actually leave reviews. Doesn't mean they are pissed or happy, they just don't leave reviews. Oh well - point being a seller with 100K reviews moves a LOT or product!

 

[KCJeep]

I had an eBay store a long time. Some sellers pepper you with feedback reminders but I found that annoying as a buyer so I refused to do it as a seller. The number of people that would bother with feedback for great service was low. I still had 100% but it was for a fraction of my actual sales.

Problems with buyers were usually shipping carrier errors that were completely out of my control and/or failing to read prominently displayed item specifics (like quantity) were the most common.

Disputes are easily initiated but the first step should be trying to contact the seller with any concerns. Very frustrating as a high performance seller to have someone slap you with a negative because USPS has misrouted their package and they haven’t even asked you about it. (Not OPs situation apparently.)

I had to eat a fair amount of product with suspicious replacements or eat shipping on a return back because the buyer couldn’t read. Unfortunately those costs have to be passed onto the 95% of good buyers.

As a buyer you can select your seller, as a seller you have little control of who buys other than locations so the seller is at a bit of a disadvantage in that regard.

 

[KCJeep]

DP

 

[Merek]

Some of those guys sell a LOT. I mean the only problem for me with reviews is maybe only 60% or so people actually leave reviews. Doesn't mean they are pissed or happy, they just don't leave reviews. Oh well - point being a seller with 100K reviews moves a LOT or product!

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Typically mostly those with bad experiences are the ones that leave feedback so they can warn other potential buyers. Just recently I purchased some Castrol Actevo 10w40 from Amazon that clearly shows 1 quart pack of 6, even in the pictures and the description so I bought all 9 of them. A few days later I received tracking from FedEx that only shows 1 package that is a bit over 20 lbs, there is no way that is all the oil I purchased. I went back to Amazon to do some research and on the first page of reviews I found 3 of them that are stating they only shipped 1 qt instead of the case. I found others where it clearly showed and described 10 clutch plates but only received the 1. If I had done my due diligence and did my homework I could've easily avoided this mess. Amazon does have an A-Z guarantee where you can file a claim and they will step in. One reviewer wanted their remaining product that wasn't shipped but this seller never responded and a few days later Amazon did issue a refund.

$18.40 for a quart of this stuff is just highway robbery, WM sells it for $6.47 so this is practially 3x the cost...I get you are going to pay more from a dealer but this is way too much.

Some reviews I take with a grain a salt but where there is a common theme of defrauding customers that goes against all morals.