There is a time and place for objectivity. Yeah, the guy is a jerk but I like the vehicle and the price is good.
Sorry about your mother.
Deceptive car salesman loses a sale
- Thread starter Elkins45
- Start date
Sorry about your mother.
I loathe dealerships. When I bought our newest car the sales guy was great, he understood where I was and what the deal would be. Then I went to sign! The finance guy started his crap on extended warranties and maintenance packages and I basically stood up and walked out with the salesman and general manager following close behind. I’ve been in sales in some form or another for 30 yrs, train our sales force now and sell the client. Common sense makes sale now days and not snake oil approaches. This guy even had a radio unit setting on his desk and used AI that showed me I needed the extended warranty. I ended up buying the car but the “guaranteed not to rust bust or collect dust” guy was no longer part of the deal
That's generally the way it works, because most people require instant gratification and allow themselves to be bullied.
That's why I do everything e-mail. It clears out the rump caps.
When (and if) I walk in the door of a dealership, I have a hard copy price from a dealership principal, in hand, pending test drive.
I've been doing this for the last 25 years, and it hasn't failed me yet.
Were they new, almost new, or highly used.
My last 2 new were done on the internet. Well used is much harder. There trying to sell a car today, and most people they deal with are wanting to buy today. Not saying you have to follow that tactic, but many specimens will move along - especially the deals - if you follow that tactic on the low end.
I've done it on both. The last used vehicle that I utilized this strategy on (also the last used vehicle that I have purchased) was the Ranger in my signature, when it was 5 model years old. I did the deal entirely via e-mail, but did finish up via phone to arrange delivery. I had inspected the vehicle two weeks prior, I was merely awaiting the fire sale. I gave him a CC deposit over the phone, and picked it up that evening. All went well, and it is still sitting out in my turnaround area 16 years later.
I generally buy new at model year change. On occasion, I will buy used to fill a niche, like the vehicle above.
I’m dealing with salesmen now and I’ll be the first to say i find most of them annoying.
I would hardly call any of this deception. He gave you a 10k number without checking with his manager. I would just say we are going the wrong way here and go from there.
I would hardly call any of this deception. He gave you a 10k number without checking with his manager. I would just say we are going the wrong way here and go from there.
Many used cars have a more questionable background than the people who sell them. Buying a used car has risks that last far longer than the consequences of "the deal".
Scott
I will chime in!
Often I see new model years pop up that interest me just in the way they look and present themselves. So I like to visit a local dealership or two to take a closer look.
There is nothing like the feeling that you know you're not going to buy anything you're just a lookie loo! And these young hungry salesman present you with the classic shuck and Jive comments and statements. Do you know the ones that say,
"what are you looking for in a car, how much money do you have to spend?, oh yes that's my favorite color very good choice! You couldn't have picked a better one! And a list of compliant comments come back as you pose your jubilant excitement!
The interesting part comes around when you start asking technical questions and they look at you and say, " that's a very good question"
Here in SoCal pretty much most of the young kids working in dealerships are just trying to make a quick buck and don't really know much about cars or a specific model or brand. I always deal with the fleet staff and conceive a deal online in writing before I go into the dealership for a test drive like others have said.
Back in the 80s when they used to bring out the hamburger trucks and barbecues to get people to come on the lot, Nice getting a free burger and walking around the lot!
Often I see new model years pop up that interest me just in the way they look and present themselves. So I like to visit a local dealership or two to take a closer look.
There is nothing like the feeling that you know you're not going to buy anything you're just a lookie loo! And these young hungry salesman present you with the classic shuck and Jive comments and statements. Do you know the ones that say,
"what are you looking for in a car, how much money do you have to spend?, oh yes that's my favorite color very good choice! You couldn't have picked a better one! And a list of compliant comments come back as you pose your jubilant excitement!
The interesting part comes around when you start asking technical questions and they look at you and say, " that's a very good question"
Here in SoCal pretty much most of the young kids working in dealerships are just trying to make a quick buck and don't really know much about cars or a specific model or brand. I always deal with the fleet staff and conceive a deal online in writing before I go into the dealership for a test drive like others have said.
Back in the 80s when they used to bring out the hamburger trucks and barbecues to get people to come on the lot, Nice getting a free burger and walking around the lot!
Nick1994
$100 site donor 2024
I had that with my Tesla. I had it listed on Facebook Marketplace and a salesman messaged me from a Mazda dealership and offered $51k for it. I swung by the next day and he wasn’t there, but I showed my messages to them and they offered like $46k and wouldn’t go any higher.
This essence of this thread is very reminiscent of an earlier one posted here:
BITOG: Walked out when Buying a Truck
BITOG: Walked out when Buying a Truck
- Joined
- Jun 22, 2022
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- 1,545
The texts don't imply agreement to the $10k offer. OP says he is thinking, then makes a counter offer after the second time the seller offers the $10k price.
THIS ^^^^. NEVER buy a car when you're itching to buy one! When you're thinking about buying one but still have time to wait, NOT NEEDING OR WANTING one that day is a very powerful bargaining tool.
Scott
I always find the fake compliments very amusing as well.
I wonder though, just how effective is this fake nicery? It must work on a lot of people since it’s utilized so often. A lot of real estate agents are like this as well.
Given how many people love to overpay for used Toyota's, I don't see why they would discount at all.
So, its perfectly OK for customers to wheel & deal with full abandon, back in and out of verbal deals, etc., but the other side can't?
I do not like the buying process, but it is what it is. People have to be realistic. If a tactic is used one way, it can be used the other way too.
I stress to my family all the time that in any business transaction, nothing is ever "done" verbally. They have a right to price their product how they want, and work a deal or not. Customer have the same right to walk away.
I do not like the buying process, but it is what it is. People have to be realistic. If a tactic is used one way, it can be used the other way too.
I stress to my family all the time that in any business transaction, nothing is ever "done" verbally. They have a right to price their product how they want, and work a deal or not. Customer have the same right to walk away.
This is correct. The funny part is that I probably would have done the deal at $10k if he had told me it was the bottom. Once he admitted it wasn’t even a real offer I’m done. Who knows if the $11k offer would even be valid once I was at the dealership?
It’s hardly a unique vehicle and I’m in no hurry. I’m confident something even better will come along.
You still get this at carmax. Then people say don't go to carmax because you pay too much.Back in the 80s when they used to bring out the hamburger trucks and barbecues to get people to come on the lot, Nice getting a free burger and walking around the lot!
Everyone wants the lowest possible price and the highest possible service. Doesn't happen.
You can have good, you can have cheap, you can have fast. If your really, really, lucky - you might get two out of 3, but not often.
I've been tell coworkers, ever since the start of the pandemic, you can only have one of them. If you're lucky. Too many projects have gotten none of the three.
All true.
Also true - if he sells the car to someone else for $11K, then he has done well.
He only lost the sale to you - he did not lose the sale entirely if he got another buyer.
