I just bought a car and pleaded with the finance lady to use Service CU as I was with them on my Ford and they were great in all aspects.
Nope, got them Chase scoundrels. I pushed back but she said semi-shouted "How many times do you want me to do a hard credit pull!?"
Later that week, I was on the phone for hours to the CHASE India call centre trying to fix their horrendous multi-layered and multi factor logins that were fine one day and no worky the next day. Then later trying to find a proper address for ACH transfers. Every place I looked I got a different response and address.
I NEVER allow any lender to PULL money from my checking account. I only push by ACH. I finally gave up and used the default Santander billpay drop down choice. It worked(!), Money was moved and received by JPMCHASE in <24hrs.
But I am going to remake it. Maybe next month. Crummy Chase rate, Crummy customer service. I told them I have all my money hidden in a big dry hole, but they didn't listen or want photographic evidence.
Zee, I also have Banco Santander España. Up here in N.H. they don't write home mortgages, HELOC or Auto Loans anymore.
Just some pricy signature loans. Maybe I have to look again or call my girl at the branch.
Arco