I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.
so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)
dealer oil changes not worth it
- Thread starter tomcat27
- Start date
because they are "factory trained"!!!!!!!!!!!
Originally Posted by tomcat27
I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.
so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)
A lot of independent garages will perform the service(s) you request when dropping off the vehicle, and only those services.
OTOH, if they spot something that is a safety issue they will likely say "you should get this taken care of, and soon".
My dealer never pushes any unnecessary repairs or maintenance. My SA does share my view that coolant and transmission fluids are not lifetime fills and those are changed either on the basis of time or mileage.
I still perform minor maintenance and repairs but my dealer's service prices are so reasonable that I leave most of the service work to the dealer.
Just say no to everything that isn't covered, and tell them to fix the leak. Read your manual as well, follow that maintenance schedule, not the dealerships.
I think I'd tell them to find the leak, and then we'll talk about the other items.
Let the dealership perform the service they technicians are train and know your vehicle. Plus they using OEM parts
Originally Posted by tomcat27
I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.
so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)
My VW dealer is excellent. They do a great job on oil/filter changes and never try to upsell me. They follow the factory recommended times for different items and I am in agreement with that. I used to do all my own maintenance but advancing years and a great dealer changed my mind.
Depending on the country you live in you may have to have the vehicle serviced by a dealer or certified workshop to maintain the warranty. DIY doesn't cut it, no stamp in the warranty book no more warranty.
They assume nobody has done anything to the vehicle, and are a business that seeks maximum profit.
Now about your oil leak, if this should be covered under warranty then do not accept "we can't find it". At a bare minimum have it written up on a work order and their report about that, so it is documented.
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Oil leak on a 2018? That would make me rather upset too.
As with so many other things, YMMV.
The dealer I take the Sonata to for oil changes will suggest certain things, but when they're easy for me to do and not safety-related, I say "no" and they say "ok".
Now the oil-leak thing, that would get me mad too. Maybe it's time to try another dealer?
LOL when you can do all that for under $50 and use better quality products that aren't even on sale!
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Rat the service manager out to the general manager of the dealership complete with emails, notices and text messages. If that doesn't solve the problem, rat them both out to the manufacture. If that doesn't solve the problem, do it on social media.
Originally Posted by Trav
Depending on the country you live in you may have to have the vehicle serviced by a dealer or certified workshop to maintain the warranty. DIY doesn't cut it, no stamp in the warranty book no more warranty.
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Originally Posted by javacontour
I think I'd tell them to find the leak, and then we'll talk about the other items.
