Capri and Icon beat Snap on

[D60]

I've called SnapOn on more than one occasion for warranty stuff. It's been painless and they've never asked for a receipt or anything.

I will freely admit two problems with the process: it's slow and ever since the Great Irrational Panic many products are on backorder. I'm still waiting for a BJP1 forcing screw even though they already sent me the frame.

But I don't really have a dealer and I do not have to track one down.

 

[demarpaint]

I've called SnapOn on more than one occasion for warranty stuff. It's been painless and they've never asked for a receipt or anything.

I will freely admit two problems with the process: it's slow and ever since the Great Irrational Panic many products are on backorder. I'm still waiting for a BJP1 forcing screw even though they already sent me the frame.

But I don't really have a dealer and I do not have to track one down.

They've been great with calls as well, and I had similar back order issues. I'm expecting a call this coming week, although the July 4th holiday might mess things up. I'm hopeful for a resolution with my issue with the 100 tooth ratchets.

 

[D60]

They've been great with calls as well, and I had similar back order issues. I'm expecting a call this coming week, although the July 4th holiday might mess things up. I'm hopeful for a resolution with my issue with the 100 tooth ratchets.

This feels like a forced case of "innovate or die." The Dual 80s are so great, it's difficult to top them.

You see this all the time with all kinds of products ‐‐ a company stumbles onto a near-perfect design but after awhile they (and usually consumers) feel it's stagnant so they change it for marketing purposes alone. As Matthew Modine said in Weeds: "Change is good, because change is change."

 

[Zee09]

This feels like a forced case of "innovate or die." The Dual 80s are so great, it's difficult to top them.

You see this all the time with all kinds of products ‐‐ a company stumbles onto a near-perfect design but after awhile they (and usually consumers) feel it's stagnant so they change it for marketing purposes alone. As Matthew Modine said in Weeds: "Change is good, because change is change."

Same with the gun business

 

[demarpaint]

This feels like a forced case of "innovate or die." The Dual 80s are so great, it's difficult to top them.

You see this all the time with all kinds of products ‐‐ a company stumbles onto a near-perfect design but after awhile they (and usually consumers) feel it's stagnant so they change it for marketing purposes alone. As Matthew Modine said in Weeds: "Change is good, because change is change."

I agree. I broke one of my own rules though, "don't be an early adopter." I took a chance, we're not talking a first year of a new auto release, redesign etc, even though my rules should apply. I was looking for something good, and something with a slightly thinner profile than the tried and true Dual 80. Snap On makes some nice tools, I got a good deal and went for it. Guilty as charged! I'm optimistic they'll make it right for me. Truth be told with all the ratchets I have I really didn't need it. I'm pretty sure I'm not the only person on this board that has tools, cars, guns, etc. they didn't need.

 

[Trav]

This feels like a forced case of "innovate or die." The Dual 80s are so great, it's difficult to top them.

You see this all the time with all kinds of products ‐‐ a company stumbles onto a near-perfect design but after awhile they (and usually consumers) feel it's stagnant so they change it for marketing purposes alone. As Matthew Modine said in Weeds: "Change is good, because change is change."

The Dual 80 is one of my favorite ratchets and has been for years, it may not have the lowest back drag or the thinnest head but it is not bad, it is a tank and never gives any trouble.

 

[NOTEVIL81]

Love dual 80 I have 7. It just feels the best in my hand.

 

[Auto tech]

But nobody has a set of 3/8 drive swivel sockets the quality as Snap -on

I was going to say that exactly. When it comes to swivel sockets there is no comparison to snap on.

 

[Trav]

I was going to say that exactly. When it comes to swivel sockets there is no comparison to snap on.

These are every bit as good if not better, Stahlwille makes some really high end ones too. Not cheap either but can be had in German for half this price. Yes I have used both.

https://www.kctool.com/hazet-880g-10h-10-pc-joint-socket-set-6-point-3-8-drive/

 

[Auto tech]

These are every bit as good if not better, Stahlwille makes some really high end ones too. Not cheap either but can be had in German for half this price. Yes I have used both.

https://www.kctool.com/hazet-880g-10h-10-pc-joint-socket-set-6-point-3-8-drive/

I was referring to impact grade

 

[Auto tech]

As a professional tech I will say this. I waited 3 months to warranty a matco tool. When I can pick up the phone or send an email and have a gear wrench magnetic spark plug socket warranty in 3 days. Makes one rethink the convenience of the tool truck

 

[Trav]

I was referring to impact grade

Snap on are the best, not all if any of the Euro big name companies offer them. At almost $1K they better be good.

 

[factorytuned2012]

Snap on better up their game if they want to keep selling their tools as if they were made from precious metals. In reality they are loosing ground to Taiwan made tools. Now Capri and Icon both proved to be better at almost a third the price. TTC did not give points for the best warranty.

i am a fan of sk tool line lately. but i dont do serious auto wrenching. seems like you the asian market can produce a nice wrench these days.

 

[Auto tech]

Having been an auto tech for 30 years now I will say that I have lots of truck brand tooling. With that said brands like gear wrench, sunex, Capri, tekton are also in my tool box and used daily. These Taiwanese tool brands are impressive and have held up well for years of daily hard use.

 

[Trav]

I have been a mechanic 54 years in Sept, I had a wife and 2 kids to take care of so going into debt on tool trucks was not an option.
I have mostly good experience with Taiwan made tools.

 

[Auto tech]

I have been a mechanic 54 years in Sept, I had a wife and 2 kids to take care of so going into debt on tool trucks was not an option.
I have mostly good experience with Taiwan made tools.

Much respect for that. As you know seeing young guys with families giving most of their checks to the tool truck is frustrating. Family is first.

 

[AutoMechanic]

Not to take it off topic but I’ve had really good luck with the Astro Pneumatic swivel impact sockets. I’ve only broken one and it was an easy warranty. Pretty sure they are made in Taiwan. For something like that I can’t justify spending Snap-on money on as a professional mechanic. But I’ll say I haven’t done it nearly as long as most people here. My 6 year anniversary of pro wrenching was yesterday actually. I’m 23 and hoping to have a girlfriend and kids very soon lol.

 

[D60]

As a professional tech I will say this. I waited 3 months to warranty a matco tool. When I can pick up the phone or send an email and have a gear wrench magnetic spark plug socket warranty in 3 days. Makes one rethink the convenience of the tool truck

IME Matco corporate is an unprofessional mess. Some of their tools are great but I can't say anything good about Matco as a company.

 

[Zee09]

Not to take it off topic but I’ve had really good luck with the Astro Pneumatic swivel impact sockets. I’ve only broken one and it was an easy warranty. Pretty sure they are made in Taiwan. For something like that I can’t justify spending Snap-on money on as a professional mechanic. But I’ll say I haven’t done it nearly as long as most people here. My 6 year anniversary of pro wrenching was yesterday actually. I’m 23 and hoping to have a girlfriend and kids very soon lol.

Congratulations
Stop the gf and kids nonsense
When you finally get them you will be crying..

 

[Zee09]

Years ago I had some brass and aluminum forging and aluminum anodizing done in Taiwan and it was spectacular. In the USA I couldn't get anything close and I tried for 45 years...