VW is great on paper, praised by VW fans, but most new-to-VW owners are surprised with weird issues. That has always been an issue with VW. Those who are used to the brand see many issues as normal maintenance items, but the rest of us are able to see that those issues aren't normal or routine, when compared to other brands.
Honda Pilot is still a winner, in my opinion. The timing belt job at the Honda dealership is still gonna be cheaper than a single weird VW issue fixed by the VW dealership. Difference is you got 100K miles to save up for the timing belt on Honda, while VW stuff happens when you least expect it and when you're least prepared. I learned that lesson through losing nearly $6000 into a "prestine and well maintained" 2013 VW Tiguan. Timing chain, turbocharger twice, buying special tools, and a few other odds and ends, all between 100k-145k miles... It was an awesome car when everything was working right. But when something broke - it was always $500-$1000 DIY or $1500-$2000 at the dealership. I know a small group of VW owners who had great experience, but for the most part - VW ownership experiences seem to match mine... Hit or miss, 50% chance of success is there I guess.
Honda Pilot is still a winner, in my opinion. The timing belt job at the Honda dealership is still gonna be cheaper than a single weird VW issue fixed by the VW dealership. Difference is you got 100K miles to save up for the timing belt on Honda, while VW stuff happens when you least expect it and when you're least prepared. I learned that lesson through losing nearly $6000 into a "prestine and well maintained" 2013 VW Tiguan. Timing chain, turbocharger twice, buying special tools, and a few other odds and ends, all between 100k-145k miles... It was an awesome car when everything was working right. But when something broke - it was always $500-$1000 DIY or $1500-$2000 at the dealership. I know a small group of VW owners who had great experience, but for the most part - VW ownership experiences seem to match mine... Hit or miss, 50% chance of success is there I guess.