20 Ram 1500
Last weekend I had to jump-start my mom's Altima. I connected both batteries using jumper cables and it was enough to get the Altima started; I did not have to start the truck.
After disconnecting the cables and closing the hood, I was greeted with a "Start/Stop Unavailable, Service Start/Stop System" warning message. No CEL, just the yellow warning light and the message. Since my Ram has eTorque, it relies on the 48V system to charge the 12V battery. Luckily the 12v battery was still being charged.
After finding a scanner with an active software subscription AND an active AutoAuth subscription (due to the FCA SGW requirement), I pulled a P152E for "Engine Hood Switch 2 Circuit High."
Having a functional hood switch is required for Engine Start/Stop (ESS) to function. Ok, that is understandable. I did some disassembly to locate the switch connector for diag and discovered the hood-switch connector was not plugged in! I guess someone did not fully-seat the connector during assembly and the connector finally became unseated.
After plugging the connector back-in, ESS works properly and the error message went away on its own.
This was the second example of poor build quality on this truck. The first one was this:
Someone didn’t run down a bolt for the engine cover bracket; I saw this when I opened the hood for the first time after purchasing.
Between these two build quality issues and my previous oil cooler issues, from my limited experience, Stellantis lives up to their reputation of terrible quality.
Last weekend I had to jump-start my mom's Altima. I connected both batteries using jumper cables and it was enough to get the Altima started; I did not have to start the truck.
After disconnecting the cables and closing the hood, I was greeted with a "Start/Stop Unavailable, Service Start/Stop System" warning message. No CEL, just the yellow warning light and the message. Since my Ram has eTorque, it relies on the 48V system to charge the 12V battery. Luckily the 12v battery was still being charged.
After finding a scanner with an active software subscription AND an active AutoAuth subscription (due to the FCA SGW requirement), I pulled a P152E for "Engine Hood Switch 2 Circuit High."
Having a functional hood switch is required for Engine Start/Stop (ESS) to function. Ok, that is understandable. I did some disassembly to locate the switch connector for diag and discovered the hood-switch connector was not plugged in! I guess someone did not fully-seat the connector during assembly and the connector finally became unseated.
After plugging the connector back-in, ESS works properly and the error message went away on its own.
This was the second example of poor build quality on this truck. The first one was this:
Someone didn’t run down a bolt for the engine cover bracket; I saw this when I opened the hood for the first time after purchasing.
Between these two build quality issues and my previous oil cooler issues, from my limited experience, Stellantis lives up to their reputation of terrible quality.
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