Another American Car fan/owner has left.

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Originally Posted By: crazyoildude
I agree i went to Japanese because GM would not deal

It just depends. Our local Toyota dealer has the worst reputation in the world for many reasons. There is not one car on the lot that does not have a 200 dollar tape stripe, or a 400 plus rustproofing. I was insulted by a trade value well below blue book on the family Envoy. You are attacked like a wounded animal when you drive on the lot to the point of a sales person walking beside your car as you negotiate the lot.
In contrast the small town Chevy dealer 15 miles north was great. No pressure, the negotiation was smooth, and the trade value was a little over KBB list, (it should have been.. low miles for age, all maintenance records, new Bridgestones), and it was just a pleasant experience.
Our local Nissan dealer held my neighbor captive with a very creative shell game with the keys for her trade in. The sales people were actually handing them off to each other as they passed inside the showroom. She called me, and I had to go down to the dealer to rescue her and her keys. She was in the managers office when I walked in, and he was pressuring her to sign a cruddy deal on a used Jeep. Like I said, it just depends. But that's why there are so many dealers out there. Look around, and find the one with the best deal for you. It's just business.
 
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Originally Posted By: NHHEMI
Guess Toyota dealers always felt that Toyota's reputation would keep people coming in so they could afford to let people walk away who wouldn't pay their ridiculous markup for a vehicle.



Fixed it for you. Yes its based on actual dealer experiences.
 
All brands have good and bad dealers. My experience at a Toyota dealer was bad when we test drove some vehicles a year ago when we bought one. Our experience with a Nissan dealer was good, Hyundai dealer average, Chrysler dealer well below average, one GM dealer horrid, one Kia dealer average to below average, and two Chevy dealers delightful (I may be leaving out one or two other visits). We bought a Chevy - but not because of the dealer, because of the vehicle.

Point is: never buy a car based on the dealer. Find a dealer that you like that sells the car you want, and buy from them. If you have a bad experience, let the parent company know. They are usually pretty hard on dealers for [censored] customer service.

I feel bad for your dad buying a Rav4 largely because of dealer experience: Rav4s are a POS. I'd take one of the previous generation Kia Sorentos over them. I would also not buy a current generation Tundra - I forget the details but there is an emissions problem that is common with them that costs $4k to fix that Toyota hasn't made a recall (because it is so expensive). They are working to fix it in the next gen. Tundra. Toyota is getting too cocky with their place in the market and hiding too many things lately - I don't think I'd every buy one.
 
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I almost considered buying a Tundra, our local Chevy (im a chevy guy) service department is grade A outstanding/Honest. The sales department is downright shamefull. here is my expample.

2003 silverado LT1 package 77,000 miles sticker $24,900 (2008)
local chevy dealer price

2006 silverado LT2 package 37,000 miles sticker $24,900 (2008)
Indinapolis Indiana chevy dealer 70 miles away.

Local dealer was about $4,000 over KBB on the 2003 model, and there super special offer was still $1,200 over KBB price

Indinapolis dealer was spot on KBB and negotiated down to $18,500 for the 2006 LT2 package. (obviously i bought it)

Point to my story ? just before i purchased the truck i almost spent $29,000 on a Tundra (used of course) with 60,xxx miles on it. The Toyota dealership was so eager to please and negotiate the deal that i almost pulled the trigger.. My local Chevy dealership (sales department) has the attitude that you should be thanking them for the right to shop and overpay from them.. i cant believe there still in buisness, I will go to them for service i cant perform in my own garage.. but will NEVER buy a automobile from them..
Side note* our local dodge dealer (sales dept) is another fantastic buisness.. they sell alot of dodges.. to bad im not a (new hemi) fan.
 
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