2025 1500 Ram SST Issues

UPDATE: it's going to a different dealership today for low coolant and to pull codes. Sorry the photo is so dark I forgot to take one yesterday. This will be the 8th time in its 3,600 mile life getting a repair. View attachment 265407
looks like it needs a simple top off. That looks like a few centimeters low?

What I typically do is top off, let it warm up, watch it drop as things balance out, top it off again, move on to more important things in life.
 
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looks like it needs a simple top off. That looks like a few centimeters low?
How many times do you top off your coolant between oil changes? Truck has 3,600miles on it and it's had an empty coolant reservoir twice and this one is now below minimum. It's needing added every 1k miles on average

Edit: We have only had it for about 2,400 miles so about every 800 miles the coolant is below minimum.
 
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How many times do you top off your coolant between oil changes? Truck has 3,600miles on it and it's had an empty coolant reservoir twice and this one is now below minimum. It's needing added every 1k miles on average
edited my post above, could take a few times in the warming process and the water pump circulates things.
 
I work at a large Ram dealership. We have and have had many SSTs out as sales demos. Have yet to see one down, granted they are grounded and sold as demos at about 8,000 miles.
Have yet to see a misfit vehicle being dumped as you describe, after seeing 1,000s of vehicles sold.
If a vehicle comes back with issues after it was sold, I am amazed at some of the things we do for customer satisfaction.
Example - Original used vehicle was sold, had an issue with 2 weeks. Part to repair was back ordered, customer was in a loaner for well over a month. We don't leave customers high and dry, with new or used.
@Danno this one only had 1,249 on it when we got it. None of the paperwork says it was a demo it all just says it was new. This is the 3rd time in 2,400 miles we have put on it the coolant has gone below minimum.

The master technician that worked on my truck today said it was low because of an air bubble from replacing the water pump on the auxiliary cooling system. This is the main tank and they are not connected. They topped it off and sent me on my way.

It's already been at the dealership for 42 days and now it has 3 visits for low coolant below the minimum line on two seperate systems.
 
edited my post above, could take a few times in the warming process and the water pump circulates things.
The first two times was the Auxiliary cooling system. This time it was the primary system. On the SST engine there are two separate systems. 2 water pumps, two resivors etc. All my issues with coolant initially was related to the auxiliary system that runs to the Turbos, Intercooler, and I think the heater core it's also called the low temp system. This time it was the main system that cools the engine block and again is a seperate sealed system to the previous work.
 
I’ve been trying to keep up with this thread…partially for the humor, partially to see where this goes…but geeze.

“Numerous” repairs before purchase could’ve been simple flash updates as required before sale of a new vehicle, accessories, an oil change, etc. Ask exactly what the repairs were. Or don’t…you’re trying to get out of the truck anyway.

Same deal with the centimeter of coolant you’ve lost a couple times….don't sweat it till you are stuck with the truck. If they don’t buy back, then obsess over it.

I bet they offer you $ to sign a non disclosure and then you trade it in. But I feel like I’ve read that this is a lease? I can’t keep it all straight haha.
 
I’ve been trying to keep up with this thread…partially for the humor, partially to see where this goes…but geeze.

“Numerous” repairs before purchase could’ve been simple flash updates as required before sale of a new vehicle, accessories, an oil change, etc. Ask exactly what the repairs were. Or don’t…you’re trying to get out of the truck anyway.

Same deal with the centimeter of coolant you’ve lost a couple times….don't sweat it till you are stuck with the truck. If they don’t buy back, then obsess over it.

I bet they offer you $ to sign a non disclosure and then you trade it in. But I feel like I’ve read that this is a lease? I can’t keep it all straight haha.
This is more than a centimeter. The first two times the auxiliary tank was completely empty.

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I’ve been trying to keep up with this thread…partially for the humor, partially to see where this goes…but geeze.

“Numerous” repairs before purchase could’ve been simple flash updates as required before sale of a new vehicle, accessories, an oil change, etc. Ask exactly what the repairs were. Or don’t…you’re trying to get out of the truck anyway.

Same deal with the centimeter of coolant you’ve lost a couple times….don't sweat it till you are stuck with the truck. If they don’t buy back, then obsess over it.

I bet they offer you $ to sign a non disclosure and then you trade it in. But I feel like I’ve read that this is a lease? I can’t keep it all straight haha.
Also, the Ram dealership lied about the dates my truck was with them both times I took it so instead of it being actually broken for 46 days it's only legally broken for 35 days. The telemetry on the truck only proves I parked it there not that it was in their possession while it was there.
 
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Also, the Ram dealership lied about the dates my truck was with them both times I took it so instead of it being actually broken for 46 days it's only legally broken for 35 days. The telemetry on the truck only proves I parked it there not that it was in their possession while it was there.
So they only wrote the service ticket date for when they actually first pulled it in?
 
So they only wrote the service ticket date for when they actually first pulled it in?
The first repair trip it broke December 19th I brought it in the 23rd of December and picked it up January 28th and their dates were December 24th to January 28th. The 24th is when they did the PCM update.

The second trip I took it in January 29th and got back February 3rd their date was drop off and pick up February 3rd.

Both documents said they test drove the truck to confirm the fix but the miles in and out on both documents were the same.
 
The first repair trip it broke December 19th I brought it in the 23rd of December and picked it up January 28th and their dates were December 24th to January 28th. The 24th is when they did the PCM update.

The second trip I took it in January 29th and got back February 3rd their date was drop off and pick up February 3rd.

Both documents said they test drove the truck to confirm the fix but the miles in and out on both documents were the same.
Interesting. I bet if you parked your truck there with no intent of service and went on vacation for week, they would have towed it. They are playing a game of semantics and I doubt it is the first time they have done it.
 
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It makes one wonder if they tested these before release. It's almost like a rushed EUA 😷
A lot of things can past initial engineering development and test mule phase because things are many times hand assembled and fitted with low rate initial production supplier parts that have a more attention to detail in their manufacture.

It is when things go to full rate production that cracks in the quality supply chain and manufacture process can then show missed engineering mistakes and/or first time quality misses.
 
Buyer beware! Never purchase a first year production run of a new vehicle.
Shockingly, my wife's DT is not only a first year production run, but was one of the first DT's made. It had a few TSB's and hasn't been perfect, but it has been a good vehicle for the time we've owned it so far.
 
Wow Matt, you have some bad luck with anything mechanical. Maybe try a horse? :ROFLMAO:

I support your effort here. While you have a checkered vehicle past, this Ram is not going to get any better. Get rid of it while you can. My one an only lemon-law-like issue was with a car my wife bought. Constant issues, with two wiring harnesses, Turbo, and some other major part replacements that did not work. The car was eventually bought back by the company (for a respectable price) with a new purchase deal. We bought the new car and rode off into the sunset.
 
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