^^^ This. Typical Ford warranty runaround. I have gone through this sort of thing with them a couple of times myself. Don't drag your feet on the Lemon Law complaint, there is a strict time limit on filing for this, it is only one year from purchase where I live and I missed the cutoff. In the mean time, the dealers I took it to never fixed the problem.
Originally Posted by JayhawkRoy
1. Research lemon law requirements in your state and find out what it takes to start an official lemon law complaint. Unfortunately some dealers will string you along, and this may motivate the dealer or Ford corporate to take your complaint seriously.. Start building your case by assembling documentation of your complaint and Ford's inability/refusal to repair under warranty. It would help if you had paper documentation of your complaints starting Georgia or before. 2. If you have reached the minimum number of returns for failure to repair, then pursue the lemon law complaint. If not, then build the case. Obtaining an independent accounting of the transmission problem with an independent mechanic test drive would be helpful since the dealer mechanics seem to think the transmission is OK As an aside, I have noticed severalone and two model year old Focus sedans on the market at Ford dealers in the Kansas City area. All the ones from California are labeled lemon law buybacks. The others might be buybacks, but the other states don't have the same requirement to label them as lemon law buybacks. I am staying away from them as I research obtaining a sedan for my grandson.