Unbelievable Tire Shop quality

[FowVay]

My neighbor had a tire blow-out on his way from work the other day. He put on the spare and went to a local chain store to get a replacement tire. After the tire replacement he mentioned to me that he could feel a vibration and that his TPMS light was on.

I advised him to take it back and get them to check it but since we were just hanging out and having a libation I asked him to pull the tire and let me put it on my balancer just to see if there was anything obvious. What I found made my jaw hit the floor. This is the quality of work that is being sent out the door at a local national tire store. Do you think it'd do any good to take these pictures back to the shop and show the manager? I corrected the balance issue and installed new TPMS sensors and got that problem corrected but this level of work ethic has no cure.

 

[SupremePossum]

Did they even clean off the metal before sticking those on? Doesn't look like it!

 

[FowVay]

Did they even clean off the metal before sticking those on? Doesn't look like it!

This is exactly how the wheel came off of the car. Nothing cleaned, adhesive weights on the steel wheels, and I weighed all of the weights that came off and they were 7.188 ounces worth of weight. I've honestly never seen anything like this.

 

[The_Jeff]

Why didn't they use crimpy weights? It's a standard steel wheel.

 

[IndyIan]

What is lead worth per pound? Strip all the weights off all the wheels and take it in again

 

[FowVay]

Why didn't they use crimpy weights? It's a standard steel wheel.

This entire task was done incorrectly. Surprisingly the wheel took very little weight to balance. I put 0.5 oz on the inside and 0.75 on the outside. Two simple wheel weights and it balanced out nicely. What the guy at this shop was thinking is beyond my imagination.

 

[SupremePossum]

What is lead worth per pound? Strip all the weights off all the wheels and take it in again

Ask if they are able to use some Tungsten weights for more durability

https://shop.tungsten.com/tungsten-cube/

 

[The_Jeff]

This entire task was done incorrectly. Surprisingly the wheel took very little weight to balance. I put 0.5 oz on the inside and 0.75 on the outside. Two simple wheel weights and it balanced out nicely. What the guy at this shop was thinking is beyond my imagination.

Probably didn't have it screwed down right and was chasing weight, just adding more and more.

 

[joekingcorvette]

Yes, that's a very poor job.

 

[Thebigm]

My neighbor had a tire blow-out on his way from work the other day. He put on the spare and went to a local chain store to get a replacement tire. After the tire replacement he mentioned to me that he could feel a vibration and that his TPMS light was on.

I advised him to take it back and get them to check it but since we were just hanging out and having a libation I asked him to pull the tire and let me put it on my balancer just to see if there was anything obvious. What I found made my jaw hit the floor. This is the quality of work that is being sent out the door at a local national tire store. Do you think it'd do any good to take these pictures back to the shop and show the manager? I corrected the balance issue and installed new TPMS sensors and got that problem corrected but this level of work ethic has no cure.

View attachment 337974

My neighbor had a tire blow-out on his way from work the other day. He put on the spare and went to a local chain store to get a replacement tire. After the tire replacement he mentioned to me that he could feel a vibration and that his TPMS light was on.

I advised him to take it back and get them to check it but since we were just hanging out and having a libation I asked him to pull the tire and let me put it on my balancer just to see if there was anything obvious. What I found made my jaw hit the floor. This is the quality of work that is being sent out the door at a local national tire store. Do you think it'd do any good to take these pictures back to the shop and show the manager? I corrected the balance issue and installed new TPMS sensors and got that problem corrected but this level of work ethic has no cure.

View attachment 337974

Was that

Was that Mavis tire?

 

[GSCJR]

I had an aluminum alloy wheel recently that looked like that. It came from another shop for a vibration, ya don't say!

 

[FowVay]

Was that Mavis tire?

I don't want to name the chain but it's written right on the tire. I have to wonder if the employees receive any form of training before being turned loose on the customer's wheels. I know it's just tire installation and balance but maybe they should go through a week of apprenticeship working alongside a senior mechanic or something.

 

[daves87rs]

Just wow

 

[Wolfshead]

Lack of training, popular in our modern culture.

 

[charbaby]

I am fortunate that I have found a shop who cares about the work that they do.

 

[Dave Hess]

Not surprised at all.
Some techs could care less.

I would take photos and call Corporate Office.

 

[Kira]

What the guy at this shop was thinking

He wasn't. It's possible he can't.
And this is the company with a 100,000 mile UTQG tire. Do I trust them?

 

[gman2304]

Another reminder of why I’ve been using a local father and son shop for the last 20 years. I’ll pay a few bucks more to have this not happen.

 

[Patrick0525]

I think they found a similar lead mosaic tile pattern in the ruins of Pompeii.

 

[4wd]

Why on earth was my thread title changed? What did I title it initially? Can anything be left alone on here?

Can’t say - I was 4WD for years …