Hi there,
Normally I am asking automotive questions on this forum, but I ran into a weapon related predicament.
I ordered a pistol, a grip, and a trigger from an online gun store, shipped to my local FFL, which is an actual business and storefront, not a residential address. I've done two transfers without incident with them before. I trust them and they seem like good people.
The trigger is missing. The gun store (seller) claims they have reviewed camera footage and insists the trigger was packed. The FFL insists they don't have the trigger.
I'm at a bit of a crossroads. On one hand, the gun store has a compelling argument, camera footage, however I did have order issues with them so I do have a bit of distrust. I also have not requested or seen any footage, not that the merchant is legally obligated to show me.
My trusted FFL is also not legally obligated to show me receiving room footage. It did take the background check process a little over two weeks due to the mass hysteria, so the package was sitting amongst heavy traffic for a long time. I am giving benefit of the doubt due to this crazy unprecedented purchasing of firearms. Lines out the door, mass packages, unclaimed FFL shipments due to inexperienced buyers, the list goes on. Could an item as small as a trigger be misplaced, absolutely. What am I supposed to do?
Personally I think it is CHEAP of the seller to combine shipment, but, I have no leverage here. Am I supposed to charge-back the gun store for the trigger (which was a promotional item, buy the pistol get the trigger free - OK maybe research MSRP, $40) or the FFL for half the value, they charge a $20 transfer fee?
So I'm left with a he/said she/said situation. The trigger is about $40, not the end of the world, but we do all work hard for our money. At this point I've let it go, because it's difficult to point a finger. So I am out the trigger money. Has anyone been in this situation before? What did you do?
It's one of those situations where I said at pickup, OK it would be more headache to refuse acceptance, I will follow up with the seller, I then later called the FFL and asked them to double check their receiving area. I don't know what the alternative is - refuse the pistol and grip, incur substantial restocking fees and be stuck in limbo for god knows how long... Remember it took IL over two weeks to clear this purchase.
Thanks in advance
Normally I am asking automotive questions on this forum, but I ran into a weapon related predicament.
I ordered a pistol, a grip, and a trigger from an online gun store, shipped to my local FFL, which is an actual business and storefront, not a residential address. I've done two transfers without incident with them before. I trust them and they seem like good people.
The trigger is missing. The gun store (seller) claims they have reviewed camera footage and insists the trigger was packed. The FFL insists they don't have the trigger.
I'm at a bit of a crossroads. On one hand, the gun store has a compelling argument, camera footage, however I did have order issues with them so I do have a bit of distrust. I also have not requested or seen any footage, not that the merchant is legally obligated to show me.
My trusted FFL is also not legally obligated to show me receiving room footage. It did take the background check process a little over two weeks due to the mass hysteria, so the package was sitting amongst heavy traffic for a long time. I am giving benefit of the doubt due to this crazy unprecedented purchasing of firearms. Lines out the door, mass packages, unclaimed FFL shipments due to inexperienced buyers, the list goes on. Could an item as small as a trigger be misplaced, absolutely. What am I supposed to do?
Personally I think it is CHEAP of the seller to combine shipment, but, I have no leverage here. Am I supposed to charge-back the gun store for the trigger (which was a promotional item, buy the pistol get the trigger free - OK maybe research MSRP, $40) or the FFL for half the value, they charge a $20 transfer fee?
So I'm left with a he/said she/said situation. The trigger is about $40, not the end of the world, but we do all work hard for our money. At this point I've let it go, because it's difficult to point a finger. So I am out the trigger money. Has anyone been in this situation before? What did you do?
It's one of those situations where I said at pickup, OK it would be more headache to refuse acceptance, I will follow up with the seller, I then later called the FFL and asked them to double check their receiving area. I don't know what the alternative is - refuse the pistol and grip, incur substantial restocking fees and be stuck in limbo for god knows how long... Remember it took IL over two weeks to clear this purchase.
Thanks in advance
