The state of everything seems broken...

[wavinwayne]

Cant fix stupid. Send them a check for $0.00. Seriously, that would work.

I would 100% do this just for kicks and giggles.

 

[drtyler]

Nobody on the other end actually cares and severe lack of attention to detail.

It helps a lot when the above is reversed.

Does it trace back to worker compensation and training?

On the flip side, experiencing these things helps us run our business better because we don’t want to be like those guys.

As to why the Platinum badge is on backorder for so long, that’s a head scratcher.

 

[k1xv]

I like the collection letter for $0.00 I would write them back and say you are not paying, so sue me. See if the court awards the plaintiff a judgement for $0.00. Then they can put a lien on your property, which you will be able to satisfy by paying 0.

Maybe you can avoid the hassle by sending them a check in the amount of $0.00

This is what happens when letters are created by computers and artificial intelligence, but nobody put in the program "zero means forget about it"

 

[SC Maintenance]

I would 100% do this just for kicks and giggles.

Ooh, good idea.

Or send them a check for one penny. They will cash it, and in a month they will send you a check for one penny back.

 

[55hambone]

Cant fix stupid. Send them a check for $0.00. Seriously, that would work.

That's probably the only way to get it fixed.

 

[opus1]

Let them waste their time on the $0.00 collection efforts. I wonder if the collector calling to demand payment will still do it for $0.00 since it's in their queue, will they ignore and move on or will they initiate a ticket to remove the collection efforts. I would say option two is the likely one.

Option 3: send a check for $0.00 and see if they cash it.

 

[Owen Lucas]

My wife called yesterday and was told, "It's $0.00. Don't worry about it." Who knows...

I'd get that in writing, i.e. email.

 

[PWMDMD]

I'd get that in writing, i.e. email.

I'm under no delusion that this is the last we'll hear about this...

 

[AZjeff]

@PWMDMD you're in a bad karma loop. Only way out is to buy something that brings you great joy to reset you aura. A Corvette might work.

 

[fdcg27]

I wonder if maybe we're nostalgic for a time that never existed, when mechanics had the brains of physicists, the skills of surgeons and charged like they worked pro bono?
OTOH, there was a time when you could call an airline, actually get a courteous and helpful English speaker on the phone, book a seat and then pay for it at the airport when you checked in for departure. Nice seat pitch and no charge for checked bags, of course. Today, best have your phone and download the app, since ain't nobody to talk to.

 

[levi]

Went through a fast food drive through. Bill was $8.76. Gave the employee $10.01. Bewilderment ensued.

A few days ago, my wife was in a drive-thru. Bill was 6.75, she gave the guy 10.75. He was completely befuddled. Stuck his head out the window and said, 'I owe you $3, right?'

She could tell he wasn't trying to cheat her, he really was confused, and was asking for help. She politely helped him with his math problem. Geez.

 

[el Nuke]

A very likely DEI promotion.

HAHAHAHAHA!! Good one…oh wait, were you serious??

 

[zzyzzx]

1. Brought my 2020 Tundra into the dealer for warranty work on the front differential and they drop the truck causing $4500 in damage.

2. Have another Toyota shop fix it and I've been waiting to months for a the stupid Tundra Platinum placard for the passenger door.

3. Brought the 2019 RX 350 to a very well regarded indy shop a few months ago for some maintenance issues and mentioned there's a vibration coming from the right front tire when turning left - sounded and felt like a wheel bearing. They could not reproduce the issue, they inspected everything, and everything was good. I knew it was the wheel bearing but sure let's give it some more time. Yesterday, brought it back and sure enough it's the wheel bearing. There is no difference from how it presented yesterday and how it presented a few months ago.

They did an alignment yesterday at my request, the wheel bearings have remedied the noise issue completely, but the steering wheel is off-center quite a bit. Called today and they will take care of it but how does the tech not notice this?

4. Lost phones at work a few months ago. It took Charter days to "fix" the issue. We subsequently lost internet and phones for no obvious reason 4x since the initial incident. Every tech blames something else and everything works by the time they leave, just to go down again a few weeks later.

5. I received a pre-collections letter from my son's physician office for a $0 balance. The statement shows the zero balance in several places. We paid it when we received the first statement months ago.

6. Ordered lunch yesterday through Uber Eats from Panera because I get $25 worth of credits per month. I've been doing this for years. Yesterday, Uber Eats confirmed my order and 2 mins before I was supposed to pick up, I got a message from Uber Eats saying Panera cancelled the order. Spoke to the manager and she was adamant that Uber Eats cancelled my order.

Does anything work anymore?

View attachment 347915View attachment 347916View attachment 347917View attachment 347915

Have you considered sending them a check for zero dollars?
Or if you really want to get fancy:
https://www.euronotesouvenir.ie/Our-Products.php

 

[zzyzzx]

Mail them back the letter with a penny taped to it.

 

[PWMDMD]

A few days ago, my wife was in a drive-thru. Bill was 6.75, she gave the guy 10.75. He was completely befuddled. Stuck his head out the window and said, 'I owe you $3, right?'

She could tell he wasn't trying to cheat her, he really was confused, and was asking for help. She politely helped him with his math problem. Geez.

Not that the above requires it, but I worked in a NY pizzeria for years in high school and college with a register that didn't tell you change. My first day (I was 14 and working off the books with a friend's father), I was struggling to do subtraction in my head. The boss said just start with the smallest domination and count up. I watched him do it once and got it.

In the above example, that would mean - 1 quarter makes $7, $3 makes $10, and 3 quarters makes $10.75.

In a more complicated example, if the bill was $3.34 and they gave a $20 - 1 penny makes $3.35, 1 nickel makes $3.40, 1 dime makes $3.50, 2 quarters makes $4.00, $1 makes $5, $5 makes $10, and $10 makes $20.

Just start with pennies and keep moving up - you don't even have to know how much the actual change is - just start low and count up to whatever they gave you.

 

[1977_GMC_Jimmy]

The steering wheel off center is a lazy tech. They grab the left wheel and steer it left until the right tire is where the machine says it needs to be. Then they adjust the left wheel in to where it needs to be, you now have a off center steering wheel because the tech only wanted to adjust one side.

 

[PWMDMD]

The steering wheel off center is a lazy tech. They grab the left wheel and steer it left until the right tire is where the machine says it needs to be. Then they adjust the left wheel in to where it needs to be, you now have a off center steering wheel because the tech only wanted to adjust one side.

The thing is out of all the things you could be lazy about, why would you do it with something that is literally in the face of the customer?

These people aren't even good at being lazy!

 

[D60]

If it's any consolation.....I failed to torque a guy's wheels the other day. One started knocking around and destroyed his wheel.

I apologized profusely and immediately ordered him a new wheel (AEV Salta HD). They offer just two color options: Onyx and Flat Black. I SWEAR I ordered the Flat Black, but no I ordered Onyx. Double checked my order and I messed up.

It became a pathetic comedy of errors: I failed to torque his wheels and then ordered the wrong wheel. I'm not happy about it but can admit when I'm a complete jack-donkey.

Finally got him the correct wheel. Fortunately he was cool about it because he could see I was actively -- even if incompetently -- working the problem.

The moral: don't be stupid like me

 

[jghall00]

Here is one explanation.

And in practice.

 

[johnmyster]

I like the collection letter for $0.00 I would write them back and say you are not paying, so sue me. See if the court awards the plaintiff a judgement for $0.00. Then they can put a lien on your property, which you will be able to satisfy by paying 0.

But if he wins, can he counter for his legal fees?