Their customer service is lacking, to say the least. I have a 24 Ram 2500 Mega Cab diesel that went in for a transfer case leak. I told the first dealer that the output seal and case seal were leaking. They only replaced the output seal and I returned home to find the transfer case pissing fluid from the case halves. After I decided to never return to that dealer, I went to the second dealer who has treated me well, and they removed the t-case, split the case, and resealed it. I then returned home and the output seal started leaking again. I’m headed back to the dealer to have that repaired once the seal arrives. My first STAR case manger never called me even though it had been several weeks since I opened the case. I had to contact someone from Ramcares on a forum to assist me, and he was helpful. I accrued over 800 dollars in rental fees and they offered me 10 days of rental reimbursement. I told the case manager that they would be reimbursing me for all of the fees, not just 10 days, and he stated that he needed to discuss this with upper management. I have not heard back from him since that conversation. This is just unacceptable for a truck that had an msrp of 84k dollars. Makes me think I made a poor decision getting rid of the Tundra. It’s a shame because; otherwise, I love the truck.