Stealership story

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I started thinking, no way that exhaust is one piece and needs to be replaced as a unit. Here is the breakdown from Honda Parts on a 2002 element.

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Okay- so if the flange at the cat to resonator pipe is bad, you're looking at a new OE cat and resonator, plus gaskets, fasteners and likely O2 sensors.

Sure you can go aftermarket, but the quality is MUCH lower than OE. Most are made of aluminized steel and won't last as long. The Magnaflow stuff is sometimes SS, but the fit is often terrible and of course we all the know the difference between an OE cat and an aftermarket cat.

No doubt the dealer was trying to make a buck, (and maybe the flange could have held out a bit longer) but be realistic.
 
If one agrees to this, no matter if they're clueless or not, it's on them and not the dealer.
If you don't like it, start looking after your vehicles yourself or find a good independent mechanic without a fancy waiting room with Wifi, late machine, news papers, magazines, comfortable couches, cable TV etc. Those things aren't free so someone has to pay for all of that and it sure as heck will not be coming out of the dealership's pocket.
Business 101.
 
Originally Posted By: aquariuscsm
I'm guessing since it's an oem exhaust and you were at a dealership,they can't fabricate or jerry-rig a partial part like a muffler shop can,and therefore total oem exhaust replacement is all they are allowed to do via Honda. They weren't being dishonest,that's just their procedure as a corporation guideline.

Originally Posted By: aquariuscsm
I think that's just the way corporate dealerships work. They can only replace complete oem parts. Repairing existing parts requires an indy.

If anyone here knows for sure, definitely correct me if I'm wrong,but I think this is how it works.


Yeah, I was watching an EricTheCarGuy video (he was a dealership mechanic for years)... I believe I remember him saying that dealers don't fix things. They replace parts. I thought that was an interesting perspective.

This exact same thing happend to me at the Lexus dealer when I asked them to look at my exhaust. I was presented with a $1600 quote. However, they didn't try to scam me, in fact the mechanic told me I could fix it much cheaper somewhere else.

Another shop fixed it for about $100
 
I've heard this story on the Honda Pilot forum, the driving force also being airbag recalls. It seems some dealers think that recalls mean fresh meat for the taking.

Always get a second opinion. Not on the job cost, but whether the job needs to be done at all.

Then take it to your state attorney general, BBB, and the local news. And the Internet, of course.
 
Originally Posted By: scurvy
Originally Posted By: jeepman3071
1300 bucks for an exhaust?? Even if its OEM thats pricey for a 4 cylinder. I hope it is made of gold.

I hope not, it would melt easily!


1,948°F? Probably wouldn't melt. Only the inside of the Cat might get that hot.
 
Originally Posted By: HangFire
I've heard this story on the Honda Pilot forum, the driving force also being airbag recalls. It seems some dealers think that recalls mean fresh meat for the taking.

Always get a second opinion. Not on the job cost, but whether the job needs to be done at all.

Then take it to your state attorney general, BBB, and the local news. And the Internet, of course.


That is why I would be VERY leery of taking my car into ANY dealer for recall work. Heck they might even BREAK something else so they can sell you another fix. It happens ALL THE TIME TOO. Lots of
thieving criminal folks working there.

But this doesn't just apply to cars, ANY item that is recalled is usually taken as an opportunity to fleece the owner into spending MONEY.
 
Originally Posted By: CELICA_XX


Yeah, I was watching an EricTheCarGuy video (he was a dealership mechanic for years)... I believe I remember him saying that dealers don't fix things. They replace parts. I thought that was an interesting perspective.


Yes. Corporate usually doesn't pay a warranty claim unless there is a part available to return for verification the work was done, or a part to send back for failure analysis.

I remember Mercury Villager minivans would burn up dash AC control heads as the rear AC pulled all of its current through a board trace in the dash head. I figured a way to fix them ($50), and gave customers out of warranty the option vs replacement($320). FoMoCo warranty always required a brand new AC control.
 
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Stealerships have earned their rep. Many bad ones, a few good ones here and there with dedicated folks.

My car is up for the air bag recall. Do you think I would take a tight rattle free dash to a stealership monkey to be ripped apart and replaced with broken clips, etc?

Nope...
 
I got a GM car where they do a workaround for the ignition issue my modifying the key. They want the whole car in order to do the recall I won't be getting the done.
 
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