Samsung phone problems...

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Oct 25, 2012
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upstate NY mohawk valley
Older samsung phone problems... Girlfriends phone. people call her but the other people can not hear her. also sends out text messages hit or miss. she has turned off, taken battery out etc. any quick fixes before she has to make a long drive to replace?? anysort of reboot etc?? thanks...
 
model unknown... has a touch screen and a slide out keyboard... phone has been in use a few years. My suggestions are not being taken well... Thanks again for any info...
 
Is this the phone? I think that was the only Samsung slide out touch screen phone Verizon carried. It came out few years ago.

u380_600x600_xlarge_cf.jpg
 
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