Rumors of changes to the LIFETIME warranty

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I was talking to a friend tonight, that is purchasing a new Charger and he said the salesman told him that Dodge, since releasing the Lifetime warranty is thinking of making some clauses that the vehicle must be serviced by a Dodge dealer for the warranty to stay in effect, now I have a lifetime warranty, but if thats the case, the expense would not be worth it, not to mention, I feel my personal service exceeds that of some body in the service bay and just another truck attitude. It would figure that they would try this bait and hook technique to make revenue for their service depts, I just wonder if they could legally add such a clause to a exsisting warranty or even attempt such a racket.
 
The cars/trucks that are sold before this change will not/should not be affected. Its a free warranty so there is no problem if they change it.
 
Originally Posted By: Audi Junkie
iirc, that's how Hundai's warranty "works".

False.
 
If it's a contract between you and the manufacturer it can be within some limits anything the two of you agree on. Long warranties for the most part are also a long shot at best.

The things I've heard Hyundai owners repeat are things I would never accept. Buy used and cheap with no warranty and you're safe from all those problems. If you get a lifetime warranty and have the car for 20 years then lots of luck trying to collect anything in the way of a claim. I can imagine a dealer picking at your receipts and proof's of purchase and quickly saying something is irregular, see you later, besides we don't stock those parts anymore.
 
If they require you to use a specific product or service (that they provide) in order to maintain the warranty, the product or service must be free of charge, if that product or service is available elsewhere using comparable products or services.

For example, if a Mopar oil filter (as opposed to a Wix, say) is required to maintain the warranty, then the Mopar oil filter must be supplied free of charge.

Similarly, if an oil change is required to be performed at the dealer (as opposed to Jiffy Lube, for example), then the oil change at the dealer must be free of charge.

BMW gets away with this because such items are supplied free of charge. Chrysler would have to do the same thing.

Magnuson-Moss
 
Originally Posted By: BarkerMan
If it's a contract between you and the manufacturer it can be within some limits anything the two of you agree on.



Original manufacturers warranties have to meet certain standards to be called warranties, so they can't do thing like require you to use their products such as oil and they can't legally require you to get the work done at their dealership. You as the buyer can't give that up, if you do try to give it up it's not legally binding.

What they can do is offer a service contract instead of a warranty. The terms of a service contract can be anything the buyer and seller agree to.

What people buy and call extended warranties are usually service contracts. No MM protection there.
 
Bah.. I'm sure it's just another case of Salesperson misinformation. We all know how accurate they are. The Salesperson is probably just confusing this: Per Chrysler "In order to maintain the Chrysler Lifetime Powertrain Warranty, you must have a powertrain inspection performed by an authorized Chrysler, Jeep or Dodge dealer once every 5 years. This inspection, performed at no charge, must be made within 60 days of each 5-year anniversary of the warranty start date of the vehicle."

Joel
 
Exactly, even if Chrysler is looking to change the terms, it's possible this was nothing more than the salesman trying to sway the decision. I.E. "Buy now before the warranty is not a good a deal." "This price is only good today."
 
Isn't that how it is with most brands? Unless you get serviced at a dealer you usually have to fight to get any warranty work done... I guess I've been to a bunch of bad dealerships.
 
Originally Posted By: Tosh
"Buy now, before Chrysler reaches the end of its lifetime."


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Originally Posted By: Robert1955
The cars/trucks that are sold before this change will not/should not be affected. Its a free warranty so there is no problem if they change it.


Warranties are not free, they are included in the purchase price.

Take this example. The new Dodge and Chrysler minivans, with the lifetime warranty, with the 3.6-liter V6, have a starting price around $28k. The new Volkswagen Routan, built on the same platform, will have a 3 year/36k mile warranty, and have a starting price just under $25k, according to reports from some recent auto shows.
 
Originally Posted By: Big O Dave
If they require you to use a specific product or service (that they provide) in order to maintain the warranty, the product or service must be free of charge, if that product or service is available elsewhere using comparable products or services.

For example, if a Mopar oil filter (as opposed to a Wix, say) is required to maintain the warranty, then the Mopar oil filter must be supplied free of charge.

Similarly, if an oil change is required to be performed at the dealer (as opposed to Jiffy Lube, for example), then the oil change at the dealer must be free of charge.

BMW gets away with this because such items are supplied free of charge. Chrysler would have to do the same thing.


100% Correct!
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If the dealer requires you ONLY use OEM parts to preserve your warranty they must be provided free. By the same token if they require that service work ONLY be done at one of their dealerships to preserve warranty that also must be provided free of charge under the MMA.

Hey, if Dodge wants to give me a lifetime warranty and give me all the parts and labor free as well for regular maintenance and service/repairs then sign me up.
 
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probably go to at certified locations only. Then they make more money of certifying locations.
 
My uncle has a Hundai and he told me he has a 300K mile warrenty...im sur elike those lifetime warrentys. Either way he has to use Valvoline motor oil in order to keep it in tacked.
 
Originally Posted By: ARB1977
My uncle has a Hundai and he told me he has a 300K mile warrenty...im sur elike those lifetime warrentys. Either way he has to use Valvoline motor oil in order to keep it in tacked.


in tacked?
 
Originally Posted By: jimgliden
Originally Posted By: ARB1977
My uncle has a Hundai and he told me he has a 300K mile warrenty...im sur elike those lifetime warrentys. Either way he has to use Valvoline motor oil in order to keep it in tacked.


in tacked?


I believe he means INTACT
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