Rock Auto Advertising Dented Filters???
- Thread starter David2431
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Does it matter? I kinda doubt I would receive that exact filter if I ordered one. I'm just happy to get multiple pics at all, they do a better job than many places though in this day and age of high-res monitors I do wish the pics were higher resolution. Sometimes you need that just to make sure a part will fit.
Would you feel any better if the photo was a perfect canister, but you get a dented canister in the mail?
This way when your filter comes dented they can refuse a refund and direct you to the image.
IMO that is poor advertising, and doesn't say much about the quality of what they're selling. If was being sold as closeout, or "seconds" that's another story. Again JMO. OTOH it could have been an honest mistake. My OCD is telling me to pass on that filter.
Whipcitywrencher
Site Donor 2025
Nice catch David,
The photographer should have caught that.
The photographer should have caught that.
That's kinda funny, and in RA's case perhaps a type of Freudian slip? 'Some' of the filters from RA posted here have looked a little sketchy. Maybe RAs way of saying, caveat emptor.
Or perhaps a more literal meaning for the term, "honest mistake".
Rock Auto currently does a great job packing filters with air bags, but if you're buying wholesale clearance filters for $1.37 each, buyer beware.
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Umm, that picture is from Bosch. Rock only uses it as a reference. You think Rock takes pictures of every item it sells?
https://www.boschautoparts.com/en/auto/filters/workshop-oil-filters?partID=72228WS
https://www.boschautoparts.com/en/auto/filters/workshop-oil-filters?partID=72228WS
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Whatever the source, as OP posted RA is using it as display. Now appears Botch messed it up. Either way, no less comical.
Originally Posted by Sayjac
Now appears Botch messed it up. Either way, no less comical.
Dented filter, with the dent showing!
Now appears Botch messed it up. Either way, no less comical.
Dented filter, with the dent showing!
I have been buying filters from rock auto for over ten years. I Service not only our cars but neighbors and friends. All of the filters I purchased were either clearance or deeply discounted. I had a small percentage of dented ones or some slight rust. All functioned without failure. Before we bash rock auto for having dented filters remember what you paid for them. $1.10 each, then just use them and don't complain. If I paid $6.00 for one filter, then it should be perfect. Rock Auto has been a very economical way to purchase auto parts. Not always just off the production line but function every bit as well as the sparkling new part for top dollar. It's all what you want, Rock auto has been my go to for parts. I won't send a set of brake pads back or complain because the box is tore up or dusty. I would use them just the same. My Ram Truck has been using Rock Auto filters for 10 years without a problem.
Whipcitywrencher
Site Donor 2025
Originally Posted by maxdustington
Originally Posted by Sayjac
Now appears Botch messed it up. Either way, no less comical.
Dented filter, with the dent showing!
Originally Posted by Sayjac
Now appears Botch messed it up. Either way, no less comical.
Dented filter, with the dent showing!
Originally Posted by rollinpete
The photographer should have caught that.
Why would a photographer catch that ? He/she will presume it's "normal" and the client wouldn't supply a damaged part for their photos. The photographer may not have a single clue whatsoever what an "oil filter" is. It's a black, metal cylindrical object to him/her.
The photographer should have caught that.
Why would a photographer catch that ? He/she will presume it's "normal" and the client wouldn't supply a damaged part for their photos. The photographer may not have a single clue whatsoever what an "oil filter" is. It's a black, metal cylindrical object to him/her.
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Originally Posted by atikovi
Umm, that picture is from Bosch. Rock only uses it as a reference. You think Rock takes pictures of every item it sells?
https://www.boschautoparts.com/en/auto/filters/workshop-oil-filters?partID=72228WS
I was leaning the same way. Remember, RockAuto doesn't even touch the parts they list and sell.
I also suspect that's not a dent after all, just a really odd combination of shadow and glare in that location.
Umm, that picture is from Bosch. Rock only uses it as a reference. You think Rock takes pictures of every item it sells?
https://www.boschautoparts.com/en/auto/filters/workshop-oil-filters?partID=72228WS
I was leaning the same way. Remember, RockAuto doesn't even touch the parts they list and sell.
I also suspect that's not a dent after all, just a really odd combination of shadow and glare in that location.
Whipcitywrencher
Site Donor 2025
Originally Posted by hallstevenson
Originally Posted by rollinpete
The photographer should have caught that.
Why would a photographer catch that ? He/she will presume it's "normal" and the client wouldn't supply a damaged part for their photos. The photographer may not have a single clue whatsoever what an "oil filter" is. It's a black, metal cylindrical object to him/her.
I'm assuming the filter was mailed to the photographer and probably got dented in shipment. In any case a photographer takes a few photos and if a dented photo was the best one,he or she picked out, then I would hire a new photographer.
In any case some one messed up somewhere.
Originally Posted by rollinpete
The photographer should have caught that.
Why would a photographer catch that ? He/she will presume it's "normal" and the client wouldn't supply a damaged part for their photos. The photographer may not have a single clue whatsoever what an "oil filter" is. It's a black, metal cylindrical object to him/her.
I'm assuming the filter was mailed to the photographer and probably got dented in shipment. In any case a photographer takes a few photos and if a dented photo was the best one,he or she picked out, then I would hire a new photographer.
In any case some one messed up somewhere.
Originally Posted by Sayjac
Maybe RAs way of saying, caveat emptor.
LOL and my way of saying no thanks RA.
Maybe RAs way of saying, caveat emptor.
LOL and my way of saying no thanks RA.
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