Yup. ALWAYS radio off first thing. Bonus, I don’t have to listen to whatever some people think is “music”.
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Replacing Driver's Seat to Original Position After Service
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Usually, the car is left in their lot. I think this was the first time it was left out front. You do make a good point though, one which I've not thought about.
If anything, I'd rather the seat be far off than "almost" where it oughta be (for me). If I hop in and it's mile back, I'll huff for a moment, slide it where it needs to be, and then forget all about it. If it's one click off I'm apt to drive it for a few days wondering if it's where I want it, or not.
Something of a first world problem...
Something of a first world problem...
I’m the opposite. I am a smaller person so when I pull into the drive in I move the seat back all the way. I don’t expect them to readjust for me. Even though I have memory seats I haven’t figured out the function yet. It’s a senior thing.
THAT might tick me off... if the tech reprogrammed my memory seats. if the car has memory seats, just adjust it as YOU need it to be, and let the customer use their preset.
I say that, b/c the person bringing the car to the shop, may not necessarily be the person setting 1 is set up for. they could be the 2, or 3 button, and now you Just messed with someone else's setting. Ex:
it's the family's third car, it's "Dad's Car", but Jr is now the primary driver....
it has 2 memory settings, Dad has 1, Jr 2. Jr brings it in for an oil change, and you technician do your thing, you just reprogrammed Dad's seating position to Jr's. of course Jr doesn't notice it, but the next time dad goes to use the car.... Oh! buddy!
at least that would be my experience... when i was first driving "my Car" was Dad's Minivan...he had a company car... but if i moved the seats or mirrors he threw a fit, b/c "you can never get them back in the right position" I'm Taller than him. (this was pre memory seats, and the van didn't even have power seats.)
btw, the only car i've owned with memory seats, when you programmed the memory seats, you could associate each setting with a specific Key Fob....so when you unlock the car, the seats would automatically go to your position....
so in short.... move the seats as you need to, but keep your mitts off my presets!
also..
that's always the last step I take when dropping a car off for service.Yup. ALWAYS radio off first thing. Bonus, I don’t have to listen to whatever some people think is “music”.
Turn off the Radio, turn off the car, get out and lock it.
it's called courtesy to the techs you want to fix your car....
( I also try to tidy the interior up a bit first)
No, I don't want a short tech to smash into something. However, from a somewhat different perspective, the tech wasn't doing a favor for his sister, rather, he was providing a service to a paying customer. I believe that's a little different.
I ran a service business for many years, and we tried to be mindful of the client's needs and situation. One of the things that was stressed in our training and operations manuals was, when going into a client's premises, to always leave things as we found them. The repair shop is, above all else, a service business. Little things go a long way to making the customer feel appreciated and valued.
It's interesting to see the different opinions here ...
Get used to it...Geez.. Do you think they chalk mark it.
I can't believe you're complaining about this miniscule issue. Must be a slow day.
Totally agree with you. On my Jeep, this is an even bigger issue because it saves the mirror, radio station presets and all the user settings in the infotainment. If driver 2 drops the car off and 1 is reprogrammed, all of those other settings will be saved as well.
Very appreciated, but sadly, people that think like this is less than 0.1%. The number of cars I work on with masks hanging everywhere these days is truly astounding, and absolutely disgusting.
So, as a tech you'd like to be shown some respect and appreciation. I believe you're entitled to that. As a customer, I'd like to receive similar respect and consideration.
Then you should move the seat and mirrors for the proper position for the tech when you drop it off.
...worked at a dealership way back in 1983. A customer brought in a car for repairs. When the mechanic moved the seat so he could get under the dash the seat slider mechanism was broke before the car was brought in. Guess who had to replaced the slider mech...the mechanic was blamed for breaking the slider. No way to prove differently..
Running a sole proprietor home repair business I am always looking out for the setup...they wlll call for a faucet repair only to have the main shutoff stem actually broken away from the rest of the valve. They wanted to blame me for the broken stem so I would have to fix it for free. Most of the time I have the customer shutoff the valve to avoid that issue. They will then say "oh yea..thats right, the valve is broken".
...cya..
Running a sole proprietor home repair business I am always looking out for the setup...they wlll call for a faucet repair only to have the main shutoff stem actually broken away from the rest of the valve. They wanted to blame me for the broken stem so I would have to fix it for free. Most of the time I have the customer shutoff the valve to avoid that issue. They will then say "oh yea..thats right, the valve is broken".
...cya..
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Same here… my wife who’s 5’6” can’t even reach the pedals in my truck where I have the seat, and I can’t get into the van when I drive it!
AZjeff
$50 Site Donor 2023
Common, just so you know they take such good care of your car.
How is the tech supposed to remember what your EXACT seat settings were?
Would you still complain if they were a little off? It's really something so trivial and quickly corrected to your EXACT specifications for you and by you.
Well first off, your car should never have been parked out on the street! It should have remained on the dealership property because it was in their possession and when you checked it in for service the the dealership excepted it as their responsibility. There are many dealership mechanics as members here, So I'm not disrespecting them lumped in with the whole crowd of dealership mechanics and service rep's that are problematic. Most likely when it was parked on the street it would have been "Your liability/comprehensive" that would have been legally responsible for your vehicle, and we both know that isn't right. It should have never left the dealers lot except for a test drive if that was even necessary.
The seat adjustment deal, that's just something you have to live with unfortunately. My rule of Thumb, or lol, rule of but...If my rear end don't fit between the stearing wheel and the top of the seat for me to sit on the bottom of the seat, the I need to finger the electric button to move the seat back so my rear end can fit and plant its self down on the seat where your but is supposed to land. I will deal with the other adjustment once I'm in the seat normally with the door closed if on a major street.
The last 3 or 4 times I have been to the dealer has been for an SRS recall, and when the jackasses did the Subaru they didn't put everything back together, rattles in the dash and center console and I found about 12 screws and bolts in my center console arm rest. Holy **** , I don't take my vehicles to any dealers or mechanics because I use to hold I-CAR GOLD cert's for every class you could obtain a gold cert for, which does include Mechanical.
Voice your concerns with this dealer next time, or find a new dealer and set the ground rules based upon your last experience your previous dealer. Good Luck! "There are good dealerships out there"
...lets see...a tape measure?? j/k...ref post #36
Laser measure?
Back in 1983 in the dealership I worked at for 6mo...car fell off the lift at height, one mech never put the washers and spacers back on a new car for the defective wiper motor...manager had a coronary, one brought the car up to the owner only to find no lug nuts on one wheel..missing window guides after work on the door, the list goes on.
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