Oooo...a double-ended failure.
Purolator Pureone Filter Media Failure
- Thread starter Benaiah
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That don't look like a blow out. It looks like pressure was put on the pleat tearing it???
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Never had a problem a problem with fram orange cans but yet it gets such a bad rap
All the failures look pretty much the same. They are not fake....no way at all.
Originally Posted By: pbm
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
Originally Posted By: RF Overlord
Originally Posted By: pbm
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
I dunno once that internet urban legend ball gets rolling it can be mighty hard to stop. Look how many Fram haters there are to this day, most of whom couldn't even tell you what an ADBV does much less the media endcap. But "they heard" Fram was bad.
Purolator you would think would certainly want to avoid traveling that road.
Originally Posted By: pbm
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
I dunno once that internet urban legend ball gets rolling it can be mighty hard to stop. Look how many Fram haters there are to this day, most of whom couldn't even tell you what an ADBV does much less the media endcap. But "they heard" Fram was bad.
Purolator you would think would certainly want to avoid traveling that road.
I agree with you, KCJeep, but maybe Purolator is taking the wrong lesson from this. Fram suffered a lot of bad press and gossip and then internet amplification for years and years, and still were top of the heap. If that's the lesson that Purolator is taking, it may be misguided, since Fram's marketing has always been more vigorous than Purolator's. No matter what has been spouted about Fram filters, they have always been readily available up here, all over the place. Historically, it has taken real effort to find anything other than Fram, particularly when it comes to big retailers.
Purolator's Walmart Canada experiment, however, was obviously a dismal failure. Fram is back there as the exclusive filter supplier, at a significantly higher price than the previous Purolator offerings. That's where Fram can weather the storm.
Purolator's Walmart Canada experiment, however, was obviously a dismal failure. Fram is back there as the exclusive filter supplier, at a significantly higher price than the previous Purolator offerings. That's where Fram can weather the storm.
Originally Posted By: Benaiah
I'm going to send these pictures to them and see what happens.
They will ask you to send the filter to them, but since it's already cut open they will say they can't determine what happened and send you back the cut open filter. The other thing that could happen is you just hearing the sound of "crickets".
I'm going to send these pictures to them and see what happens.
They will ask you to send the filter to them, but since it's already cut open they will say they can't determine what happened and send you back the cut open filter. The other thing that could happen is you just hearing the sound of "crickets".
how do you know the date??? We stopped using anything related to them and are very happy with the new filters we are using
Originally Posted By: KCJeep
Originally Posted By: RF Overlord
Originally Posted By: pbm
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
I dunno once that internet urban legend ball gets rolling it can be mighty hard to stop. Look how many Fram haters there are to this day, most of whom couldn't even tell you what an ADBV does much less the media endcap. But "they heard" Fram was bad.
Purolator you would think would certainly want to avoid traveling that road.
Think it through though. What do you expect them to do? Write a statement or put out a recall?
You seem like you already made up your mind, so if you're looking for an admission of guilt or something and that's the satisfaction you demand: (1) won't win you back as a customer anyway and then (2) do even more damage as it just gives ammo to the competitors confirming rumors rather then squashing rumors in the first place.
So it's a no-win situation.
Originally Posted By: RF Overlord
Originally Posted By: pbm
I think that Purolator has a problem and if they don't fix it soon it will affect their bottom line. I have sworn off Purolators (which used to be my favorite filter) until they correct their problem (and let us know they corrected it).
Their bottom line won't be affected even if every BITOG member swears off Purolator...we're too few. Unless a great number of people can prove the tearing issue damaged their engines and Purolator is forced to start buying new ones, they won't do a thing.
I dunno once that internet urban legend ball gets rolling it can be mighty hard to stop. Look how many Fram haters there are to this day, most of whom couldn't even tell you what an ADBV does much less the media endcap. But "they heard" Fram was bad.
Purolator you would think would certainly want to avoid traveling that road.
Think it through though. What do you expect them to do? Write a statement or put out a recall?
You seem like you already made up your mind, so if you're looking for an admission of guilt or something and that's the satisfaction you demand: (1) won't win you back as a customer anyway and then (2) do even more damage as it just gives ammo to the competitors confirming rumors rather then squashing rumors in the first place.
So it's a no-win situation.
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Originally Posted By: raytseng
You seem like you already made up your mind, so if you're looking for an admission of guilt or something and that's the satisfaction you demand: (1) won't win you back as a customer anyway and then
That may apply to some customers, but not to all. I'd love for the Bosch Premiums to be back the way they're supposed to be and back being readily available at a decent price. I'd jump all over that.
Purolator is the one who decided not to provide something concrete about this issue. Purolator is the one that let their deal with Walmart Canada go south. Purolator is the one that has decided to stand by and watch Fram aggressively market in North America, particularly up here.
As it stands right now, if I want a Bosch Premium, I actually have to order it online or pay NAPA Canada's obscene pricing (they have to order them in, anyhow, so I'd have to wait just as long and pay at least as much). And, I certainly have no idea what date code I'm getting.
Fram markets aggressively here, getting all the shelf space they can. They push hard at improving their image and providing customer service above and beyond what we'd expect.
Purolator throws in the towel on their only big retail agreement in Canada. Aside from filters that are rebranded (i.e. Motorcraft), they're essentially a niche, mail order filter up here. And their customer service response to QC issues is to tell us not to stockpile filters.
The easiest way to lose a customer is to refuse to offer the product at retail level.
You seem like you already made up your mind, so if you're looking for an admission of guilt or something and that's the satisfaction you demand: (1) won't win you back as a customer anyway and then
That may apply to some customers, but not to all. I'd love for the Bosch Premiums to be back the way they're supposed to be and back being readily available at a decent price. I'd jump all over that.
Purolator is the one who decided not to provide something concrete about this issue. Purolator is the one that let their deal with Walmart Canada go south. Purolator is the one that has decided to stand by and watch Fram aggressively market in North America, particularly up here.
As it stands right now, if I want a Bosch Premium, I actually have to order it online or pay NAPA Canada's obscene pricing (they have to order them in, anyhow, so I'd have to wait just as long and pay at least as much). And, I certainly have no idea what date code I'm getting.
Fram markets aggressively here, getting all the shelf space they can. They push hard at improving their image and providing customer service above and beyond what we'd expect.
Purolator throws in the towel on their only big retail agreement in Canada. Aside from filters that are rebranded (i.e. Motorcraft), they're essentially a niche, mail order filter up here. And their customer service response to QC issues is to tell us not to stockpile filters.
The easiest way to lose a customer is to refuse to offer the product at retail level.
Is that a Mormon cricket z06? I've seen US 40 west of Craig, Colorado covered with those pest. The BLM has crews out spring,summer and fall trying to kill of as many as possible. Can't get the sea gulls to fly far enough east to gobble them up.
Originally Posted By: Benaiah
Day 1, no response to my email.
Did you try [email protected] ? A while back he was very communicative.
See https://bobistheoilguy.com/forums/ubbthreads.php/topics/3350551/Email_from_purolator_today
Day 1, no response to my email.
Did you try [email protected] ? A while back he was very communicative.
See https://bobistheoilguy.com/forums/ubbthreads.php/topics/3350551/Email_from_purolator_today
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