Paypal seller portection and Ebay dispute

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I once had the dumb [censored] mailman leave a package in my mailbox,complete with delivery confirmation,tracking,etc,BUT all packages are required a signature by me to be left in my mailbox (because mail had been getting stolen on our street). If I happen to not be home at the time of delivery,all packages requiring a signature (which this one was) are to be returned to the post office where I pick them up. My mail happened to get stolen that day,hence I never got my package,no fault of the seller. Way to go p.o.s. USPS!
 
Originally Posted By: stephen9666
To the OP-

You have tracking showing it was delivered, which is basically all you can do. They could rule against you, but so far you've done everything correctly.

Now, it could be different if the buyer is claiming he received an empty box. If the package is damaged in transit and the item is missing, then the buyer has a solid case, even if there's tracking showing it was delivered.

What exactly is the buyer claiming. Does he say he didn't receive it at all or that he got an empty box?



I agree I have done all that I can ( have to check and see if insurance was added ) the buyer is claiming they did not get the package. USPS says different. I did my part and my wife paid extra to get it there quicker for them. still have not heard back for the buyer, emailed them last night. the fat they never contacted me once to say hey where is the package,makes me think this is an attempt to get some extra cash back. I would think if the buyer saw that the item was marked as shipped and I emailed them to say it was shipped and sent priority they would have gotten back to me sooner.
 
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Originally Posted By: eljefino
Originally Posted By: 99Saturn
Originally Posted By: eljefino

I've been on the other end of things; had tracked priority mail make it to "my door", which was probably a neighbor's snowbank. Vendor said they had tracking. I opened a case with my credit card company; they took my side; as they usually tend to do. Vendor ate it.


Just curious was this an ebay item or elsewhere (wondering if you went through ebay/paypal first and what the results were)?


It was something of my wifes, not ebay, some storefront like etsy.com. No paypal, just regular credit card and its protections. Of course you can use the cc chargeback if paypal doesn't help you, but that makes paypal Very Angry. (tm)


Thanks for the added detail. I was curious because of exactly what you mentioned about Paypal getting annoyed. I seem to remember hearing that going to your CC if Paypal fails you is a good way to get your account closed.
 
Originally Posted By: stephen9666
To the OP-

You have tracking showing it was delivered, which is basically all you can do. They could rule against you, but so far you've done everything correctly.

Now, it could be different if the buyer is claiming he received an empty box. If the package is damaged in transit and the item is missing, then the buyer has a solid case, even if there's tracking showing it was delivered.

What exactly is the buyer claiming. Does he say he didn't receive it at all or that he got an empty box?


I am going to "respectfully disagree" with the bold comments above. If the buyer chooses not to purchase shipping insurance and the item is damaged in shipping but arrives( or the box arrives with the item missing - clearly lost in shipping )that is not on the seller. Well, as long as the seller properly packed the item of course.

If they put a glass vase in a box with no packing and it arrives smashed that is on the seller. If the sellelr packs it properly in a box with bubble wrap and pp's and it gets broken then they are not responsible. If the box has a big hole in the side, or the box clearly has eben opened and then closed back up again, and the item is missing, that is not on the seller.

On any item I sell on E-Bay I include the option for the buyer to add shipping insurance at their cost. I am not paying for it as I have already paid for the shipping( I always do free shipping )and packing materials. If they choose not to purchase it and the item is damaged or gets lost it is not on me. UPS for instance comes with up to $125 insurance as part of standard shipping so if it goes through a service like that I will do the claim and get the money for the buyer to get a refund. But if no "included" insurance appplies like with the USPS, and the buyer does not add it to their purchase, I am not taking the hit for soemthing beyond my control.

At some point the seller should only be held responsible for things they have control over. Items damaged or lost by the carrier are not within the seller's control. If the buyer is worried about the item add insurance or if not offered contact the seller and request it. If the buyer does not choose to do that then they assume the risk for any damaged or lost items. Again, as long as they are packaged properly.

JMHO

NOTE - I actually will take photo's and/or video's of any item I sell on E-Bay that is $50+ in value or is something sensitive like electronics. I do this to have proof the item is in the condition I state in the auction( or working )AND I also do it showing how I packed it for shipping. I keep that info until I get feedback or communication from the buyer stating the item has arrived and they are satisfied. I have never had a scammer try and get me yet but if they ever do try I am prepared.
 
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Originally Posted By: NHHEMI
Originally Posted By: stephen9666
To the OP-

You have tracking showing it was delivered, which is basically all you can do. They could rule against you, but so far you've done everything correctly.

Now, it could be different if the buyer is claiming he received an empty box. If the package is damaged in transit and the item is missing, then the buyer has a solid case, even if there's tracking showing it was delivered.

What exactly is the buyer claiming. Does he say he didn't receive it at all or that he got an empty box?


I am going to "respectfully disagree" with the bold comments above. If the buyer chooses not to purchase shipping insurance and the item is damaged in shipping but arrives( or the box arrives with the item missing - clearly lost in shipping )that is not on the seller. Well, as long as the seller properly packed the item of course.

If they put a glass vase in a box with no packing and it arrives smashed that is on the seller. If the sellelr packs it properly in a box with bubble wrap and pp's and it gets broken then they are not responsible. If the box has a big hole in the side, or the box clearly has eben opened and then closed back up again, and the item is missing, that is not on the seller.

On any item I sell on E-Bay I include the option for the buyer to add shipping insurance at their cost. I am not paying for it as I have already paid for the shipping( I always do free shipping )and packing materials. If they choose not to purchase it and the item is damaged or gets lost it is not on me. UPS for instance comes with up to $125 insurance as part of standard shipping so if it goes through a service like that I will do the claim and get the money for the buyer to get a refund. But if no "included" insurance appplies like with the USPS, and the buyer does not add it to their purchase, I am not taking the hit for soemthing beyond my control.

At some point the seller should only be held responsible for things they have control over. Items damaged or lost by the carrier are not within the seller's control. If the buyer is worried about the item add insurance or if not offered contact the seller and request it. If the buyer does not choose to do that then they assume the risk for any damaged or lost items. Again, as long as they are packaged properly.

JMHO

NOTE - I actually will take photo's and/or video's of any item I sell on E-Bay that is $50+ in value or is something sensitive like electronics. I do this to have proof the item is in the condition I state in the auction( or working )AND I also do it showing how I packed it for shipping. I keep that info until I get feedback or communication from the buyer stating the item has arrived and they are satisfied. I have never had a scammer try and get me yet but if they ever do try I am prepared.


I'm not saying you would do this, but how's a buyer supposed to be guaranteed that the seller actually packed the item, rather than send the empty box. Let's say you're the seller, you video yourself packing the item, tape shut, even tape the packing slip on. There's nothing that says after the camera goes off, you didn't open the box and take the item out, and repackage.

If I ordered a vase, and it came in broken, I would say the seller didn't do everything in their control to pack properly, because it arrived broken.

There are sellers doing scams just like buyers. I'm sure many have seen pictures on ebay in a listing and then ordered to problem only to be shocked at what shows up in the mail. It might be infrequent but it happens.
 
Originally Posted By: NHHEMI


On any item I sell on E-Bay I include the option for the buyer to add shipping insurance at their cost. I am not paying for it as I have already paid for the shipping( I always do free shipping )and packing materials. If they choose not to purchase it and the item is damaged or gets lost it is not on me. UPS for instance comes with up to $125 insurance as part of standard shipping so if it goes through a service like that I will do the claim and get the money for the buyer to get a refund. But if no "included" insurance appplies like with the USPS, and the buyer does not add it to their purchase, I am not taking the hit for soemthing beyond my control.


You have been lucky. If a CC or paypal charge back starts against you the chips may fall in your disfavor depending on the mood of everyone else involved. You may quote postal law, prescedent, moral law, "it just feels right", etc but vendors have gotten the short end of the stick.

When I've been legitimately screwed, as a buyer, I've kept a cool head and gotten my way. The worst offender was an amazon marketplace vendor who shipped me a computer that typed double and/or wrong letters, potentially damaged in shipping to me. I had to pay return shipping for this lemon, but feel it should have been covered both ways.
 
Originally Posted By: NHHEMI
Originally Posted By: stephen9666
To the OP-



Now, it could be different if the buyer is claiming he received an empty box. If the package is damaged in transit and the item is missing, then the buyer has a solid case, even if there's tracking showing it was delivered.


I am going to "respectfully disagree" with the bold comments above. If the buyer chooses not to purchase shipping insurance and the item is damaged in shipping but arrives( or the box arrives with the item missing - clearly lost in shipping )that is not on the seller. Well, as long as the seller properly packed the item of course.

If they put a glass vase in a box with no packing and it arrives smashed that is on the seller. If the sellelr packs it properly in a box with bubble wrap and pp's and it gets broken then they are not responsible. If the box has a big hole in the side, or the box clearly has eben opened and then closed back up again, and the item is missing, that is not on the seller.

But if no "included" insurance appplies like with the USPS, and the buyer does not add it to their purchase, I am not taking the hit for soemthing beyond my control.

JMHO


You can "respectfully disagree" all you want, but unfortunately you're incorrect. Items that are damaged in shipment are the responsibility of the seller. That's just the way it is. It's the sellers responsibility to get the item to the buyer in the condition advertized. Ebay will give refunds to buyers if they get an empty box.

Also, ebay rules say the seller can't charge extra for insurance. If you try to charge an ebay buyer extra for insurance, you're violating ebay rules.

http://pages.ebay.com/help/policies/selling-practices.html
Quote:
Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described.


This happens somewhat frequently on Garage Journal because tools are heavy and often poorly packed by sellers. Here are the first couple cases I found where buyers filed disputes after receiving empty envelopes and won:
http://www.garagejournal.com/forum/showthread.php?t=114345
http://www.garagejournal.com/forum/showthread.php?t=101543
 
Originally Posted By: cwing6
I used to sell and buy on Ebay (>100 ratings, 100% positive) all the time but not anymore. Way too much of a hassle. A couple of years ago I purchased a used set of golf clubs for over $300 from someone in the US. In return, I received a silk handkerchief from China. As it turns out, someone from China intercepted by payment and the auction was cancelled by Ebay. However, Ebay refused to assist on getting my $300 back. They said since I received something for the payment, I was not eligible for their buyer protection plan. My CC company was a great assistance and they refunded the money under their fraud protection program so I was made whole. I havent had much use for Ebay since then. I have other Ebay horror stories but this was the most egregious. And despite this story, I've had many more issues as a seller with purchasers using tactics similar to the OP. Are they just stupid or crooks? Sometimes its hard to tell. Good luck in your situation.


Same here.

I stropped using ebay several years ago. Too many crooks, buyers and sellers. paypal is a scam. Do a search on paypal problems. There is a blog somewhere on the net about paypal fraud. You wouldn't believe some of the stuff that has happened.

Good luck, you will need it.

Wayne
 
well no updates for me on the dispute. no response for the buyer even though I emailed them the tracking information again. I did not say anything else in the email so they can not say I was giving them a hard time. looks liek they will sit and wait in hopes of getting a refund. if it ere me I would stop by the locl Post Office and take the tracking number with me to see what they say. I did set up to withdraw all of my funds from Paypal until I see how this ends up. is there any other place people are using to sell their extra stuff ? craigslist is a bust in my area, no responses or those phony ads from women looking to hook up lol !
 
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It takes something like 7 days to receive a response from Ebay/Paypal on a dispute. Once you give your input, I believe there is a 7 day window the buyer has time to respond/provide additional detail that Paypal or ebay requests. It will take at least 7 days for Ebay/Paypal to close the dispute if they are rendering the final judgement.

IMO, I would severely limit communication via email with the buyer. They made no effort to contact you and opened up a case, basically saying they did not want to communicate with you but wanted to let ebay decide. You know what their game plan is via their silence.

Withdrawing from your Paypal account is not going to solve the problem if the case comes against you. Paypal is going to draw the funds from your bank account. If the funds are not there, they are likely going to overdraft your bank account in an attempt to get the funds. They may levy the charge against a credit card as well. From what I remember there is a clause that you agree to when signing up for Paypal that you agree to their arbitration of the matter, so I doubt you're going to be able to avoid paying the money back if they rule against you.

You may want to do some reading on the ebay/paypal policies so you know what the correct time frame is.
 
Originally Posted By: stephen9666
Originally Posted By: NHHEMI
Originally Posted By: stephen9666
To the OP-



Now, it could be different if the buyer is claiming he received an empty box. If the package is damaged in transit and the item is missing, then the buyer has a solid case, even if there's tracking showing it was delivered.


I am going to "respectfully disagree" with the bold comments above. If the buyer chooses not to purchase shipping insurance and the item is damaged in shipping but arrives( or the box arrives with the item missing - clearly lost in shipping )that is not on the seller. Well, as long as the seller properly packed the item of course.

If they put a glass vase in a box with no packing and it arrives smashed that is on the seller. If the sellelr packs it properly in a box with bubble wrap and pp's and it gets broken then they are not responsible. If the box has a big hole in the side, or the box clearly has eben opened and then closed back up again, and the item is missing, that is not on the seller.

But if no "included" insurance appplies like with the USPS, and the buyer does not add it to their purchase, I am not taking the hit for soemthing beyond my control.

JMHO


You can "respectfully disagree" all you want, but unfortunately you're incorrect. Items that are damaged in shipment are the responsibility of the seller. That's just the way it is. It's the sellers responsibility to get the item to the buyer in the condition advertized. Ebay will give refunds to buyers if they get an empty box.

Also, ebay rules say the seller can't charge extra for insurance. If you try to charge an ebay buyer extra for insurance, you're violating ebay rules.

http://pages.ebay.com/help/policies/selling-practices.html
Quote:
Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described.


This happens somewhat frequently on Garage Journal because tools are heavy and often poorly packed by sellers. Here are the first couple cases I found where buyers filed disputes after receiving empty envelopes and won:
http://www.garagejournal.com/forum/showthread.php?t=114345
http://www.garagejournal.com/forum/showthread.php?t=101543



E-Bay can try and tell me I can not charge for insurance, and to disguise it as handling fees, all they want. Good luck with that to them. Hiding a fee under the guise of another is very dishonest. I am 100% straight with people and I am not hiding anything. Rather I list and spell out everything clearly in the auction details and that includes allowing them to purchase insurance if they wish.

If the buyer does not choose to purchase it they are on the hook. I would fight all the way to the highest court possible on that. I also state in my auction details that if they choose not to purchase the insurance they accept the risks for damage and loss not me. By still bidding on the item they accept those terms E-Bay rules or not.

E-Bay has become a place totally against the seller. That is the only reason to not allow sellers to offer insurance. It makes it harder to side with the buyer at all costs for them. Way too easy for dishonest buyers to screw you. They can try and enforce ridiculous rules all they want, and make me be dishonest all they want, but I am not going to get screwed nor am I going to be dishonest.

I always have proof I sent the item properly packaged and the seller refused to purchase insurance. Not my issue to deal with although I will try if UPS is used for instance and the value is covered by the included insurance. If E-Bay or PP ever try and take money from me without my consent my accounts will be closed and they will be in court fast.
 
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Originally Posted By: 99Saturn
It takes something like 7 days to receive a response from Ebay/Paypal on a dispute. Once you give your input, I believe there is a 7 day window the buyer has time to respond/provide additional detail that Paypal or ebay requests. It will take at least 7 days for Ebay/Paypal to close the dispute if they are rendering the final judgement.

IMO, I would severely limit communication via email with the buyer. They made no effort to contact you and opened up a case, basically saying they did not want to communicate with you but wanted to let ebay decide. You know what their game plan is via their silence.

Withdrawing from your Paypal account is not going to solve the problem if the case comes against you. Paypal is going to draw the funds from your bank account. If the funds are not there, they are likely going to overdraft your bank account in an attempt to get the funds. They may levy the charge against a credit card as well. From what I remember there is a clause that you agree to when signing up for Paypal that you agree to their arbitration of the matter, so I doubt you're going to be able to avoid paying the money back if they rule against you.

You may want to do some reading on the ebay/paypal policies so you know what the correct time frame is.



Thanks for the information on the time frame. I see what you mean about the game the buyer seems to be playing. the only thing I sent them was the deliver confirmation number and like to the transaction. I titled it deliver confirmation number and tracking for the Ebay claim you opened up. did not include another word that could be used. Paypal had a hold on the money from the transaction so that the buyer will get their money. the money I withdrew from Paypal was my own money that was made from selling other items. I am off tomorrow so I think I will take a trip to the local Post Office and see what the clerk tells me about the package, maybe they can put a trace on it ? at this point I am about fed up with Ebay and Paypal. my wife had a couple of items that never showed up a couple of years ago and we filed a dispute, guess what the seller closed the account and got her money . what really gets me is I can see Paypal refunding the entire amount to the buyer and atill charging me the selling fes. so much for seller protection.
 
How is it dishonest to include a handling charge to cover insurance? The terms and conditions that ebay sets forth say:

"Handling cost: This can include the cost of packaging materials and insurance cost, if any."

And as stephen9666 pointed out:
"Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described."

You can simply state in your listing that handling covers the cost of insurance (personally I'd add in the cost of packaging material in my statement so no one can claim I overcharged them for the insurance). I understand that a handling fee might not seem transparent, but by charging a fee for the insurance your doing something:
1. you agreed not to do when selling on ebay.
2. a buyer agreed not to engage in as a purchaser on ebay.

It just seems to me that the separate fee just opens up the risk of either Ebay or the buyer claiming the seller tried to rip them off breaking the terms and conditions.
 
Originally Posted By: 99Saturn
How is it dishonest to include a handling charge to cover insurance? The terms and conditions that ebay sets forth say:

"Handling cost: This can include the cost of packaging materials and insurance cost, if any."

And as stephen9666 pointed out:
"Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described."

You can simply state in your listing that handling covers the cost of insurance (personally I'd add in the cost of packaging material in my statement so no one can claim I overcharged them for the insurance). I understand that a handling fee might not seem transparent, but by charging a fee for the insurance your doing something:
1. you agreed not to do when selling on ebay.
2. a buyer agreed not to engage in as a purchaser on ebay.

It just seems to me that the separate fee just opens up the risk of either Ebay or the buyer claiming the seller tried to rip them off breaking the terms and conditions.


How is it dishonest? Come on man. Shipping insurance is NOT a handling fee. I am not going to hide fees for one thing under the label of another. That is completely dishonest.
 
Originally Posted By: NHHEMI
Originally Posted By: 99Saturn
How is it dishonest to include a handling charge to cover insurance? The terms and conditions that ebay sets forth say:

"Handling cost: This can include the cost of packaging materials and insurance cost, if any."

And as stephen9666 pointed out:
"Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described."

You can simply state in your listing that handling covers the cost of insurance (personally I'd add in the cost of packaging material in my statement so no one can claim I overcharged them for the insurance). I understand that a handling fee might not seem transparent, but by charging a fee for the insurance your doing something:
1. you agreed not to do when selling on ebay.
2. a buyer agreed not to engage in as a purchaser on ebay.

It just seems to me that the separate fee just opens up the risk of either Ebay or the buyer claiming the seller tried to rip them off breaking the terms and conditions.


How is it dishonest? Come on man. Shipping insurance is NOT a handling fee. I am not going to hide fees for one thing under the label of another. That is completely dishonest.


Just out of curiosity where do you include the fee if someone elects to purchase insurance from you (I would pull up the send invoice button myself via ebay to see the options but don't have a recent sale on anything)?
 
Originally Posted By: NHHEMI

If the buyer does not choose to purchase it they are on the hook. I would fight all the way to the highest court possible on that. I also state in my auction details that if they choose not to purchase the insurance they accept the risks for damage and loss not me. By still bidding on the item they accept those terms E-Bay rules or not.


I'm just not sure this would stick if it came down to it. Ebay is promoting itself as buyer friendly, not "buyer friendly unless the seller's fine print overwrites ours." In the legal world this would be an "unfair contract" as seen in landlord/tenant relationships, employer/employee, etc, and unenforceable.

Quote:

E-Bay has become a place totally against the seller.


Absolutely! I use them way less now than I did back in 2000 or so. I find less stuff to "flip" there (from yard sales etc) and the buyers are more abusive. I do still buy random car parts there-- stuff like window regulators that are way cheaper than anywhere else. And I'm good to the vendors, who have been good to me, but are also full time pros at what they do, including communicating and packaging properly.

In the past I had a couple cars I pondered selling on ebay, but the $79 listing fee offended me. So did my potential requirement that bidders actually show up and inspect the car ahead of time so they aren't "surprised" when they show up to take the things home.
 
Originally Posted By: 99Saturn
Originally Posted By: NHHEMI
Originally Posted By: 99Saturn
How is it dishonest to include a handling charge to cover insurance? The terms and conditions that ebay sets forth say:

"Handling cost: This can include the cost of packaging materials and insurance cost, if any."

And as stephen9666 pointed out:
"Insurance: You can't charge a separate fee for insurance, although you still need to make sure your item arrives as described."

You can simply state in your listing that handling covers the cost of insurance (personally I'd add in the cost of packaging material in my statement so no one can claim I overcharged them for the insurance). I understand that a handling fee might not seem transparent, but by charging a fee for the insurance your doing something:
1. you agreed not to do when selling on ebay.
2. a buyer agreed not to engage in as a purchaser on ebay.

It just seems to me that the separate fee just opens up the risk of either Ebay or the buyer claiming the seller tried to rip them off breaking the terms and conditions.


How is it dishonest? Come on man. Shipping insurance is NOT a handling fee. I am not going to hide fees for one thing under the label of another. That is completely dishonest.


Just out of curiosity where do you include the fee if someone elects to purchase insurance from you (I would pull up the send invoice button myself via ebay to see the options but don't have a recent sale on anything)?


I haven't done it in a while( probably close to 2 years or maybe longer )as I haven't sold anything really worth it for quiet a while( last thing was a camcorder I sold that the buyer elected to add the $2.50 shipping insurance ). I used to be able to add it using the send invoice option. Maybe E-Bay has removed the ability to add to the invoice above and beyond the cost of the purchased item? If so I would send a seperate invoice through PP for it.

Back in Feb I purchased a new car stereo( head unit )through E-Bay. The seller also sold backup cameras specific to the head unit( special harness and plug on back of head unit ). I contacted them and asked they add it to the order so I wouldn't have to pay extra shipping and have an extra order( I wanted it all on one order/slip and covered under the warranty I bought ). They did it no sweat so I assume you can still do it like I used to?
 
I was a seller on eBay for an expensive set of recordings. My mistake was selling overseas and leaving positive feedback before the buyer did. After the buyer received the item, he filed a claim saying it wasn't as described. That was [censored] but eBay/Paypal went ahead and refunded the seller his money without doing anything to help me retrieve my product. I wrote letters, called etc. but didn't get help. I was out my product and the money. I stopped selling on eBay.
 
Originally Posted By: Lakersguy
I was a seller on eBay for an expensive set of recordings. My mistake was selling overseas and leaving positive feedback before the buyer did. After the buyer received the item, he filed a claim saying it wasn't as described. That was [censored] but eBay/Paypal went ahead and refunded the seller his money without doing anything to help me retrieve my product. I wrote letters, called etc. but didn't get help. I was out my product and the money. I stopped selling on eBay.



Wow, sorry to hear about your bad experience. seems like these scumbags are all over the place. I know if this person gets away with it I will be looking for an alternative to Ebay and Paypal. i remember when I use to buy stuff on Ebay with money orders but they stopped that since they could not get a cut of the action. one guy shipped me my golf clubs before I sent the money order to them. I could have just kept the clubs and his money but I did the right thing and sent him his money. I could not cheat somebody like that .
 
Originally Posted By: matrass
Originally Posted By: Lakersguy
I was a seller on eBay for an expensive set of recordings. My mistake was selling overseas and leaving positive feedback before the buyer did. After the buyer received the item, he filed a claim saying it wasn't as described. That was [censored] but eBay/Paypal went ahead and refunded the seller his money without doing anything to help me retrieve my product. I wrote letters, called etc. but didn't get help. I was out my product and the money. I stopped selling on eBay.



Wow, sorry to hear about your bad experience. seems like these scumbags are all over the place. I know if this person gets away with it I will be looking for an alternative to Ebay and Paypal. i remember when I use to buy stuff on Ebay with money orders but they stopped that since they could not get a cut of the action. one guy shipped me my golf clubs before I sent the money order to them. I could have just kept the clubs and his money but I did the right thing and sent him his money. I could not cheat somebody like that .


I've been using eBay since the 90's and remember the days of sending checks and money orders to make payments! I've even had the seller ship before receiving payment too - those were the days!

I probably have about 800 transactions on there through the years, about 50/50 buying and selling. I've never had an issue selling, and had 1 incident where something I bought was never received. All in all, it's been a very positive experience. Anything I am not using or don't need, goes right on eBay!
 
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