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Gee, then why did the service manager HIMSELF have my back ?!?!?! I'll tell you why, he doesn't even trust his own mechanics to do the right job. You think I'm all that !!!! I'm a nobody,,,I know that....If that was the case, why in the world would the mechanic's boss let me see all the parts that were replaced. The manager would tell me to go scratch ! He don't trust his own mechanics, plain and simple !!! Maybe they all came from a Quik Lube for all I know.
 
Another example of shoddy dealership work. Took in a 13' Pilot for a re-call on compliance bushings on the front lower control arms. This was a different dealership, and I gave then the benefit of the doubt that they would do the job correct. Just drop off and pick up. No inspection. I get it home and inspect the work myself. Broken driver side outer axle boot, grease all over the place. Pass side lower ball joint rubber torn where they stuck a pickle fork inside to separate. More grease all over the place.. This is the way you give a customer a car back for a re-call of compliance bushings ?!?! Got it all fixed for free. Switched dealerships, and implemented my plan. I DON"T TRUST ANYBODY. SORRY IF I UPSET YOU. Haven't had a problem with dealership work in years.
 
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I can only imagine more expensive jobs such as trans fluid, coolant, brake flush. Where it’s not as easy for a customer to verify work was done. I guess no different than when a customer sends food back. I’ve heard conventional wisdom is ok in a fine restaurant.
 
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