Originally Posted By: Klutch9
A few years back when I had my SRT Neon, I did the first oil change on it... it was, and still is the worst oil change I've ever done. The drain plug was overly tight (which is common to see), but the filter was a whole other story. First of all, it was very accessible and easy to grab, so you'd think that'd make it easier. So I try to remove it by hand, no luck. Filter strap wrench, you say? No luck there either. Punch a screwdriver through it? Nope. Ultimately, it took a massive screwdriver to get it to budge, and eventually get it off. All in all it took several hours
Having worked in a Chrysler dealership I can tell you those factory installed filters are the WORST. Every single tech had a different technique for getting them off. My favorite was this old timer who beat the bottom with a hammer believing it was relieving pressure on the gasket. All in all, they are a pain.
And as for the rant, Ive worked in a dealership and and now operate a quick lube. As a previous lube tech and I can tell you, dealer lube techs are not well trained. (generally speaking, no hate mail please) When I got the job they pulled me from a body shop porter the same day because their lube tech had quit, handed me a wrench, and said have at it. No training, just a crash course. Drain it, change the filter, fill it.