New Tesla 3 - Quality Problems - Engineering Explained

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This is why I go over things like a hawk at the dealership before signing to accept delivery. It drives the sales person nuts but I don't care.
 
Originally Posted by bullwinkle
Hard to believe he accepted delivery on it, based on the paint defects alone!


A lot of folks drive off assuming it was pre-inspected and everything was fine. It's not until you get burned one time that you realize what should have taken place. I bet he checks vehicles in future.
wink.gif
 
The door/hood gaps on my 17 honda ridgeline are worse.

- the paint seems pretty bad -, especially for an upgrade.

UD
 
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Originally Posted by UncleDave
The door/hood gaps on my 17 honda ridgeline is worse.

UD

On my new Caravan where the bumpers meet the body panels they flare out slightly from the panels. This I totally understand because there is no clip behind this section and it's hard to get molded plastic to be 100% conformed where the body panels are without clipping it down tightly. Where it is clipped tightly it matches the body panels 100%.

Now could they have bent the body panels out slightly to match where the molded plastic sticks out ever so slightly, sure. But not really worried about it because you have to be looking for this to see what I mean. Not like it's glaringly obvious.

It's also Chrysler. I would expect far more out of a Lexus for example at say double the price.
 
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What do you expect from a "rookie car company". Yes Tesla has awesome technology....manufacturing....not so much. Tesla has no business being in the manufacturing business.....they should of contracted it out....Period.
 
The paint issues are unacceptable.
We took delivery last Thursday; I did walk around with the driver. I saw no paint scratch issues, but perhaps white might hide them better.
The door and hood gaps looked nice and even, but that's just by eye.
Based on your post, I will do a more through inspection.
The fit and finish, so far, is Lexus quality. And that is saying something.
 
Originally Posted by StevieC
Originally Posted by UncleDave
The door/hood gaps on my 17 honda ridgeline is worse.

UD

On my new Caravan where the bumpers meet the body panels they flare out slightly from the panels. This I totally understand because there is no clip behind this section and it's hard to get molded plastic to be 100% conformed where the body panels are without clipping it down tightly. Where it is clipped tightly it matches the body panels 100%.

Now could they have bent the body panels out slightly to match where the molded plastic sticks out ever so slightly, sure. But not really worried about it because you have to be looking for this to see what I mean. Not like it's glaringly obvious.

It's also Chrysler. I would expect far more out of a Lexus for example at say double the price.




We rented a new Pacifica just over a year ago. The bottom of the right front panel popped loose. It appeared to be a defective clip or shoddy assembly. The rental company (Enterprise. never again) bailed us for damage. It took months to settle that fiasco.
 
I am also in the minority that goes over a new car thoroughly. It's shocking how many people buy a car without a inspection on their own.
 
This is what I found at the Dealership for the Highlander. It was a tiny spec of paint missing on the metal surface in one area below the glass at the rear but it was under the clear-coat and you couldn't see unless you were looking for it but I had them make a note of it.

Toyota Highlander.01FE12D0.webp
 
Originally Posted by JeffKeryk
The paint issues are unacceptable.
We took delivery last Thursday; I did walk around with the driver. I saw no paint scratch issues, but perhaps white might hide them better.
The door and hood gaps looked nice and even, but that's just by eye.
Based on your post, I will do a more through inspection.
The fit and finish, so far, is Lexus quality. And that is saying something.


When you look under the Tesla skin, yikes.
Multiple components internal braces and components, really interesting how they put on sealer "globs".
https://www.reddit.com/r/teslamotor..._hit_and_run_the_body_shop_disassembled/

And then this Infinity (Nissan) with same type of damage.
2 main components for the rear structure, sealant, it's there but basically invisible.
https://bobistheoilguy.com/forums/ubbthreads.php/topics/4959188/g37x-rear-ended-repaired
 
That's what happens when you buy a car online and have it delivered to you.

Whenever I buy a new car, I always inspect it very carefully. I would have noticed the body gap issues, etc. I would have compared to other cars on the lot. If I found one that was better, I would have chosen that one. If the gaps on all the cars were sloppy, at least you know. BTW, I also check for date of manufacture and mileage on the car. If I have a pair of candidate cars, I will always choose the latest date of manufacture and the one with the lowest mileage.

When I special ordered my 2003 BMW I paid them $6500 to get the order going (no sunroof, it had to be built). I explicitly warned the general manager that I would inspect the car carefully for defects and if it had more than 6 or 7 miles on it I would refuse delivery. Thankfully the car was good.

Why does this guy ramble on for the first 5m45s about paint scratches? How is that Tesla's fault? That is a delivery problem by the shipper. Yes, I know Tesla has no dealership network, but I would have refused delivery. Not only that, I wouldn't have bought a Tesla in the first place!

Until I can "refuel" an electric car as quickly as I can a gasoline powered car, an electric car will not serve my needs. Several years ago I drove from our house in Los Gatos to the Grand Canyon in one day - 971 miles (the most I've ever driven in a day and I drove every mile). In a Tesla, that would have taken 2 or 3 days because it would have been on Tesla's schedule, not mine.

Scott
 
This is a 55-60ish thousand dollar car right?

What would really be interesting is to compare it to a similarly priced Domestic, European and Asian car. bet it is atypical. Throw an i3 in for good measure.
 
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"Why does this guy ramble on for the first 5m45s about paint scratches? How is that Tesla's fault? That is a delivery problem by the shipper. Yes, I know Tesla has no dealership network, but I would have refused delivery. Not only that, I wouldn't have bought a Tesla in the first place! "





A lot of dealers regardless of brand don't wash the cars, they will have a deal with a nearby auto car wash to run them through. It is appalling how many new vehicles have swirled paint. Running them through the swirl-o-matic car washes should be a crime.
 
Originally Posted by DuckRyder
This is a 55-60ish thousand dollar car right?

What would really be interesting is to compare it to a similarly priced Domestic, European and Asian car. bet it is atypical. Throw an i3 in for good measure.

Orange peel and some of the paint impurities/dirt nibs look similar to what I've seen on my Charger SRT. No scratches though.
 
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Ex car hauler here, all the scratches are on drivers side, should have checked drivers coveralls for sand and dome fasteners. Some guys just don't care about the cars they haul. May have been on and off 5 trucks getting to your place too.
 
Looks like an extraction video to me.
Why didn't this gent take the same interest in the car before he bought it.
I could care less about either party but this car looks frumpy to me...
Drama!
 
This is a guy that makes his money enticing viewers to watch his videos. He makes no claim of objective journalism, or making a fair comparison.

Tesla has gotten bad press, really "had shade thrown", because they have built a better but more complex car than the industry has typically designed. In the Munro video, a paid hit piece, they pointed out how many individual pieces were used in the wheel well, and that they were connected using several different methods. Ford would have used two stampings spot welded together, at a much lower cost. A bit later they talked about how the body was more rigid and crash-worthy than it needed to be, as if that were a bad thing for the consumer. Those two things go hand-in-hand. Sometimes you can't get the shape you want in a single stamping.

As for the paint, it's well known that Tesla has a bottleneck in the single paint line. That's why they limited the paint colors available over the summer. Red is a $2500 option because it's their most challenging color to paint, and it appears to be the one most likely to need factory touch-ups.
 
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