New-ish Maytag washing machine from 2018 is already dead

Our Maytag HE is 7 years old and performs flawlessly still. Always run with Full Loads set at either Bulk Load Wash (towels & everyday colors clothes) or we run it on Deep Water Wash (whites, rags, small thin throw blankets).

Fingers crossed that I get another 2-3 years out of it at little or no cost. They sure don't make washers like they used to. So when we bought it, I had hoped to get 10 years use out of it. It's just me and the wife at home. So it's not getting used that much.

Being driven in circles with such little thrust water turning - without the old school long arm agitation, I wasn't expecting it to clean well. But somehow it does clean pretty well..... better than what I expected. The Bulk load setting doesn't need an extra rinse cycle. But all the other settings sure do. All these other Wash Settings feed the dirty clothes with such little water. Sometimes the washer is in clean mode and all the clothes aren't even fully wet yet.

I constantly stick around the basement and seem to always add more water to these non Bulk Load washes. I sure won't buy another one like this Maytag HE. I will go back to a real agitator system like the models Speed Queen uses.
 
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I got a Speed queen TC5 washer and i don't know why i didn't buy one sooner after a maytag i bought didn't last a year. My maytag dryer still works ok but i got a old kenmore from the early 90's just when the maytag pukes.
 
Maytag is now a Whirlpool with different badging and, after too many Whirlpool washers gave us bad service (unrepairable) we have gone with a Speed Queen. We'll see how that works out but it does come with a 7 year warranty.
 
The Maytag repairman is a lot busier than he used to be. Speed Queen repairman is the lonely one today.

Paco
 
If I did the search ride I don't think the model that the original poster listed is a real commercial model. Maytag has this annoying marketing myth of Maytag commercial technology when it's not actually used in the commercial industry. My understanding this model is the real deal. My friend bought one of these when they first came out and it's been giving them flawless service since then which I think is around 6 years. According to that guy (Ben) Who does the videos and dresses up like the Maytag Man, You have to shop very carefully because the big box stores sell a similar looking but cheapened version of it without the longer warranty.



https://www.ajmadison.com/cgi-bin/ajmadison/MAWADREW575.html

The people that I know own Speed Queens like the washing performance but one of them I know has complained about repairs. I don't know which version he has though. I don't think anything is built like it used to be unfortunately.
 
Just like other name brand products we grew up with... Maytag is not the same Maytag that it once was...
 
I have a washer/dryer set bought at a Sears surplus store in 2003. They are Kenmore brand, actually made by Whirlpool. Front loader washer. Other than a drum belt on the dryer, they have given 20 plus years of service, trouble free. I hope they last forever, because the stuff sold now is, in comparison, junk.
We have a 2005 Kenmore Elite, likely same as yours, still going. The 1984 Whirlpool gas dryer broke last December. So far the GE that we got has been great, I really hope it clears minimum 10 years...again about all I can do nowadays is look at customer reviews and select the one that has the most reviews and most stars overall....I mean in the multi thousands, and hope for the best.
 
If I did the search ride I don't think the model that the original poster listed is a real commercial model. Maytag has this annoying marketing myth of Maytag commercial technology when it's not actually used in the commercial industry. My understanding this model is the real deal. My friend bought one of these when they first came out and it's been giving them flawless service since then which I think is around 6 years. According to that guy (Ben) Who does the videos and dresses up like the Maytag Man, You have to shop very carefully because the big box stores sell a similar looking but cheapened version of it without the longer warranty.



https://www.ajmadison.com/cgi-bin/ajmadison/MAWADREW575.html

The people that I know own Speed Queens like the washing performance but one of them I know has complained about repairs. I don't know which version he has though. I don't think anything is built like it used to be unfortunately.

I remember seeing it and we can get a legit discount through work….but it won’t fit through out 1952 basement door. I was limited too when selecting a gas dryer. But old school laundromat types seem to make sense.
 
Okay just to clarify. This one is a modern laundromat style is my understanding (It's a 2011 to modern Whirlpool design with upgraded motor, upgraded belt, upgraded electronics, in upgraded suspension, etc). This isn't like the ones they made prior to 2011. The closest you're going to get to that is speed queen TC series.
 
Our Maytag front load of the same vintage is on the way out. It's likely the control board and those are $250 to DIY. I just ordered a replacement machine as oilBabe is not really a fan of the front loader. We may have a bit more time without ours. I think we got it in 2017 maybe 2018. Sometimes, when we turn it on, it turns itself off right away.
We had a Maytag Neptune that stopped spinning the water out. The repair guy (after charging us more than $100 for the house call) said the circuit board had failed and it wasn't worth fixing.

I did a bit of searching on the internet and found a description of the symptoms and a repair kit for about $25. Took me most of a Saturday morning to take out the circuit board, solder in 2 new parts and put it back together. It was still working fine when we left that house 3 or 4 years later.
 
We had a Maytag Neptune that stopped spinning the water out. The repair guy (after charging us more than $100 for the house call) said the circuit board had failed and it wasn't worth fixing.

I did a bit of searching on the internet and found a description of the symptoms and a repair kit for about $25. Took me most of a Saturday morning to take out the circuit board, solder in 2 new parts and put it back together. It was still working fine when we left that house 3 or 4 years later.
yep washing machines and other stuff is not economically feasable if paying someone to fix it. I have fix so much of my own stuff and freinds stuff that would have been written off for scrap because of the repair cost.

many times it something very simple and cheap to replace . You tube college will tell you many times all you need to know
 
Yeah as mentioned I moved in to my house 2002 and it came with a 1984 Whirlpool washer and gas dryer. The washer got replaced 2005 with a Kenmore Elite top load (still in use daily), and the dryer got replaced last year. I can't help but think there was a business model based on reliability, and that plus shareholders is what drives the products. No way does it make sense that it's not possible for an appliance to go over 6 years today. Look at what's happened to cars, even Toyota and Honda, their abilities haven't diminished, but the new products are vastly different. And look at the price of service, often higher than their German rivals. I think it's by design and "the" business models in play. Ultimately the cos answer to shareholders and the board.
 
Yeah as mentioned I moved in to my house 2002 and it came with a 1984 Whirlpool washer and gas dryer. The washer got replaced 2005 with a Kenmore Elite top load (still in use daily), and the dryer got replaced last year. I can't help but think there was a business model based on reliability, and that plus shareholders is what drives the products. No way does it make sense that it's not possible for an appliance to go over 6 years today. Look at what's happened to cars, even Toyota and Honda, their abilities haven't diminished, but the new products are vastly different. And look at the price of service, often higher than their German rivals. I think it's by design and "the" business models in play. Ultimately the cos answer to shareholders and the board.
Disagree. I think its market pressure to meet a price point at a duty cycle.

IF consumers were rational and valued long term usage. They would spend the 2x price and buy a commerical duty cycle unit that would meet their lifetime expectations.

However most consumers focus on price and then marketing takes over with gizmos and styling.

Also, why buy 1 machine that lasts 12 years at 2x the price. I can buy 1 every 6 years for half the price. It's the same difference and I get 6 year newer designs and styling.
 
Disagree. I think its market pressure to meet a price point at a duty cycle.

IF consumers were rational and valued long term usage. They would spend the 2x price and buy a commerical duty cycle unit that would meet their lifetime expectations.

However most consumers focus on price and then marketing takes over with gizmos and styling.

Also, why buy 1 machine that lasts 12 years at 2x the price. I can buy 1 every 6 years for half the price. It's the same difference and I get 6 year newer designs and styling.
What you describe makes me think of the parts cannon types of auto repair, and I would respectfully disagree with that thinking. I think $2,000 for a refrigerator etc is more than enough for a reliable appliance
 
What you describe makes me think of the parts cannon types of auto repair, and I would respectfully disagree with that thinking. I think $2,000 for a refrigerator etc is more than enough for a reliable appliance
There is a parallel and parts cannon does make sense for people. If I don't want 4 individual downtime events, I could replace all 4 parts at 1 time. It's gamble either way.

You mentioned that the washer didn't last long enough. If your measure of reliability is total lifetime maybe $2000 is not enough to meet that. A longer life might require bigger more expensive parts, that last 10x longer than anyone expects and no one is willing to pay for.

It's like moogs greaseable end links and balljoints. Why not from the factory? Too expensive and 99% of customers don't care, regular ones last long enough.
 
There is a parallel and parts cannon does make sense for people. If I don't want 4 individual downtime events, I could replace all 4 parts at 1 time. It's gamble either way.

You mentioned that the washer didn't last long enough. If your measure of reliability is total lifetime maybe $2000 is not enough to meet that. A longer life might require bigger more expensive parts, that last 10x longer than anyone expects and no one is willing to pay for.

It's like moogs greaseable end links and balljoints. Why not from the factory? Too expensive and 99% of customers don't care, regular ones last long enough.
I didn't say the washer didn't last long enough. I didn't purchase it and in 2005 I decided to replace it when it was 21 years old. The top was loose as were the detergent fill areas.

If products fail, blame the consumer?

This is solely my opinion, that when a consumer spends $2,000-$4,000 on appliances, they should last more than 6 years. This could be an outdated dinosaur coming up with those figures. the answer isn't to spend even more money, those are hefty already.
 
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