- Oct 13, 2008
- The Old North State
One my way home from airport this afternoon, I85 North. Not quite halfway home start to hear a strange noise, couldn't make it out, sounded like could be a tire but no warning light and car seemed level. Go further while looking for a safe place to pull over, then sound stopped but tire warning light went on. Able to get safely to break down lane. Got out, flat tire left rear, luckily no apparent damage to alloy wheel. Worst part of changing tire is keeping an eye on oncoming traffic and the heat. Off to Discount Tire on the way home. Counter guy looks at tire and spots the puncture/hole immediately. In a repairable area but I told him I wasn't interested in repairing because it had been driven briefly on the sidewall. Didn't look bad but not something I'd risk. The tire is an OE Goodyear Assurance Fuel Max with ~3700 miles. So then I ask "can you get me an adjusted price on new tire?" His first reply, 'manufacturers don't warrant OE like the replacement tires'. And I'm thinking... [censored]. So I said (true story), 'this DT store got my son an adjusted price on a punctured BFG OE tire by calling Michelin. Then he says "we can try and call Goodyear Dunlop and check." I thought, that's more like it. Got number and on the phone to GY, gave tire info, on phone a bit. Looks up and says don't have tire in stock but could have tomorrow or I could take a similar GY tire they had. I said I'll wait till tomorrow. Final price for new tire $34. Experience has done nothing to diminish my opinion of DT, still the only place I'll buy tires. But being a knowledgeable consumer combined with being a little assertive always helps get the best outcome in my experience. And, likely didn't hurt that there's many sets of tires purchased in their computer. Good folks at DT.