Grease Monkeys at Wal-Mart

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Originally Posted By: xBa380
Also, why did I have to sign paperwork for me dropping off the oil, with my address and name? Is there a point?


It is the law that you have to sign your name and address to drop off used motor oil. I am guessing you are new to changing your own oil? Since you are also new to BITOG, welcome.
 
Apparently, local policy, for some reason of possible accountability. Our local O'Reilly's does the same thing; AAP or Autozone don't have such a policy.

Since I have nothing to hide, I simply don't care and provide the info. If I had an issue with the policy, AAP and Autozone aren't that far away.
 
I have been changing my oil for 40 years. There is not one place in the town I live in that requires you to sigh to drop off used oil. I guess no one here is aware of that law.

Have a good one,

Don
 
The only place I've ever seen that was at Wal-Mart. AutoZone or the Crystal Flash gas station here don't make you sign for it. The Crystal Flash actually has a tank in the back that you can access without even asking for a key, and it has a little donation box. I'm sure if it were a law, they wouldn't have a set-up like that..
 
At autozone they're supposed to get your phone number to look up your info and put in how many quarts you dropped off so only the public uses it and not oil change places.
 
Originally Posted By: Dyoel182
At autozone they're supposed to get your phone number to look up your info and put in how many quarts you dropped off so only the public uses it and not oil change places.


Come to think of it, I think they may have. Because I remember the clerk telling me that there was a 5-quart-per-day limit. It was a couple years ago though, so my memory's a bit hazy.
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I don't recycle oil there anymore anyways. Less hassle by just going to the gas station down the road that has the recycling kiosk outside. Just dump it and go. No giving out information, no dealing with people, etc.
 
I figured it was law of some sort, and I have recycled oil before but at a local gas station, where they did not take any information.

I would of went back there, but I needed to recycle oil filters this time as well, and they don't take them, just oil. Walmart will take both.

It wasn't a big deal, just took them forever to find their paperwork
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It is possible that the oil you wanted was there and then ran out?

I try to get peoples names when on the phone for many reasons.

One of which I can hold them accountable for things they say..........
 
Nah, I scanned the labels on the shelves and they did not have it (M1 0W-20).

They carried 0W-30, which she probably saw and thought it was the one I was talking about. They only had the single qt. jugs of the 0W-20, but that ends up costing a bit more then the 5qt. jug.
 
Originally Posted By: xBa380
I figured it was law of some sort, and I have recycled oil before but at a local gas station, where they did not take any information.

I would of went back there, but I needed to recycle oil filters this time as well, and they don't take them, just oil. Walmart will take both.

It wasn't a big deal, just took them forever to find their paperwork
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Yeah, Wal-Mart is supposed to take up to 5 filters per visit but some jerk (I believe he was the service manager) told me that the oil filter recycling bin was for employees only, and wouldn't take my filters. Even though I was there probably 3 or more times recycling filters with no problems at all by the other employees. I just simply haven't gone back there, and I now cut open my filters and dispose of them per EPA regulations.
 
I went to AA with my 3 gallon peanut oil container of old oil and it was full. My car's, my daughter's, and Ma's for an OCI each. I asked him if it was too much, he said "The more the merrier". They MUST be getting dough for the old oil, right? I would think at these prices, the stuff would be a commodity. I drain the filters and throw em away, but the oil I hand over to AA. They've never asked me for name, rank or serial number. They just give you the hitchhiker's thumb to the back of the store and away I dump.

I'm not a big fan of the ST e-cores either. I realize on a practical level they're ok/adequate/good enough, but the glued or bonded fiber endcap is a little hinky. I'd prefer to go with the AA filters by Purolator, or a WIX/Napa and run those a couple of OCI. Changing a decent filter in 5000 miles is nuts. In my car anyway, cut open, I can't tell a filter with 10,000 from a filter with 3,000 or 5,000 miles on it. Using them for two OCI eliminates all doubt about fiber endcaps, combi-ABD/bypass issues in the e-core vs. a good filter, and makes up the difference in cost.

Meanwhile, Wally-World and Jiffy Lube and the rest DO serve their purpose. We here take it for granted, but most peeps are too old, aren't capable, not inclined, or simply not equipped to change their oil or maintain their cars on their own. So to those folks, I say, trust but verify.
 
Hello all. Just wanted to chime in on this topic as I am an employee of Walmart, Specifically the TLE. As many have said the shop is only as good as the people working in it. We've had our share of people that have no business working on cars, but we're good at removing them ASAP.
We do have some of the best policies when it comes to changing oil, techs are REQUIRED to manually lookup the oil filter number in the reference book (every time), and use a torque wrench on the drain plug (manufacturer recommended torque chart provided). The computer system randomly selects a vehicle to "Lube Audit", a Manager must check all of the work before the work order will be released (printed).
There are cameras above each vehicle, and in many stores down in the "lower bay" which feed into a digital video recorder. I can check any techs work at any time(and they know it). If you go to Walmart and are not satisfied call 1-800-Walmart and tell them about it. I personally demand the best from myself and my associates; so should you.
BTW - Love this board - I try to point my more curious customers and my techs to this excellent source of information.
 
I also work at a TLE and everything is done by the book like what spanky_osu said above. The computer will say the oil filter and torque, but about 40% of the time it is wrong or does not have the right engine. Their training does suck though. Its a good thing I knew what I was doing or I wouldnt have a clue. I would also like to note that we are required to check for double gasket. We also have many drain plugs and gaskets, they get replaced if they come out rough or are just beat up.
Those computers know how to lube audit also. They always seem to pick when we have no bay manager or support manager inside. Takes forever and a day to get management to come back.
I believe the name and address thing may be required by the oil recycler. I just took some oil and atf to walmart today and she had the binder in about 5 seconds. The person that waited 25 minutes, thats bull and I would definetly be complaining.
 
Originally Posted By: Onmo'Eegusee
Its a good thing I knew what I was doing or I wouldnt have a clue.
Those computers know how to lube audit also. They always seem to pick when we have no bay manager or support manager inside. Takes forever and a day to get management to come back.


Good thing, huh? So, Wal-Mart has no clue as to what they are doing? They have no training, just expect folks to know what to do? Thats sure how it sounds.

As for the lube audits. If you don't have a TLE manager, you have to wait for a Wal-Mart Manager? I have worked for Wal-Mart when I was still in school. I would have to say the management at Wal-Mart are generally not that smart. I would assume they have no idea what they were looking at on a car, and would just come back and say "Is is okay?", and if you said yes, then they would just key their code in and walk away without any real check of the car or the work. Pointless.
 
I take my used oil to WalMart and it's never been a problem. I have to complete information for their book, but that's no big deal.

There are good WalMart TLE's and bad one's. The same can be said for other service centers and businesses in general.

Regarding "grease monkeys"...I've known some that have way more work ethic, attention to detail, and pride than some of the "professionals" I've have the pleasure associating myself with over the years.
 
Originally Posted By: Cooper
Onmo'Eegusee said:
As for the lube audits. If you don't have a TLE manager, you have to wait for a Wal-Mart Manager? I have worked for Wal-Mart when I was still in school. I would have to say the management at Wal-Mart are generally not that smart. I would assume they have no idea what they were looking at on a car, and would just come back and say "Is is okay?", and if you said yes, then they would just key their code in and walk away without any real check of the car or the work. Pointless.

HaHaHa....so true, so true.
 
No, they dont know what they are looking at, but they know the torque wrench is supposed to click when I do that and there is supposed to be blue stuff on the drain bolt and on the orange filter, and its not supposed to leak when started.
The people out in the bay try to keep the newbies out of the important work and limit them to courtesy's until they can be trained. I should say they cant sign out on lowers or uppers until they are "certified."
 
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