I needed to transfer a car title onto my name after my mom died, so I had to visit Illinois' Secretary of State to do so (that's what they call the DMV here). First time I went was Saturday, July 2, and I found they were closed for the 4th of July Holiday. They were also closed on July 4 and 5 too.... MUST BE NICE. I went back the following Saturday and found a line about a mile long..... Eventually I went there on a weekday when the line was more tolerable only to get inside the building eventually only to see signs posted everywhere that all fees and taxes were to be paid by check or money order only - no cash and no credit cards accepted! Apparently it is still 1970 at the Illinois Secretary of State.
I tried again a week later, armed this time with my checkbook. The title transfer and various fees were taken care of in a little room, which had a line in it which snaked back and forth about six times. There were about a hundred people in line in a room that looks like it was meant to hold about twenty at most. No social distancing there! Such a slow and tedious process; everything had to be written out by hand and then I had to go to a different line to hand over my personal checks. It seems a lot of this should be able to be done on-line, right? Maybe they don't want to introduce any efficiency into their antiquated system.
I tried again a week later, armed this time with my checkbook. The title transfer and various fees were taken care of in a little room, which had a line in it which snaked back and forth about six times. There were about a hundred people in line in a room that looks like it was meant to hold about twenty at most. No social distancing there! Such a slow and tedious process; everything had to be written out by hand and then I had to go to a different line to hand over my personal checks. It seems a lot of this should be able to be done on-line, right? Maybe they don't want to introduce any efficiency into their antiquated system.