Well, visited my local Sam's Club like I have many times before for a rotation and balance. I don't buy my tires there but these lifetime services are only $30 per vehicle so it's a steal of a deal. Dropped off for an appointment, was told the standard 45 minutes or so. Dropped back by the counter about 35 minutes later, waited 10 minutes, then a tech came out to ask where I said I put the wheel lug key, despite the fact that when I dropped off the fob I told them where it was. So, they didn't even start yet at that point. I then told them to skip the balance and just rotate to save time. 15 minutes later it's done, and I am told my "tires are shot due to being overinflated". I run them at 2 psi over door sticker value, tread depth is at 10/32" on all 4, and the set is under 3 years old. I couldn't believe what I was hearing...just said "thank you" since at this point a simple rotation took me 75 minutes of waiting with an antsy 4 year old. I get in the car and it's dirty...like thin film of dirt everywhere dirty as it turns out they were blowing out the shop floor with the compressor and apparently they started that process with my vehicle still in the bay and a window down. Finally, I noticed their printout specified 100 ft/lbs. for the lugs, when factory spec is 80. They did have it scratched out in pen and had 80 written by hand, and I checked when I got home and they were torqued properly but it makes me scratch my head as to why the system would be off...make/model/trim/drive line were all entered correctly. So, after wiping down the interior I decided I'm done and next time I'll be paying for certs at Discount instead to cover rotations from here on out. End rant.
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