Shipping issues are your issues (or the shipper), not FCP's w/r to leaking etc. I don't see how that has any impact on them offering this program beyond sending you a nasty-gram b/c their workers are covered in your used oil b/c you didn't pack it correctly. Remember, some people actually just drive their stuff to their storefront to return it as well.
Sure it's real easy for them to say that, some might say it's smart. Time will tell if that works for the long run, especially if delivery personnel are soaking in waste oil, and complaining because it wasn't packed properly.
