Hey guys - As a Canadian gearhead, I have a Triangle (Canadian Tire) credit card. It provides good rewards. BUT, I was disgusted by this recent news story:
https://www.reddit.com/r/canada/comments/9u9102/senior_who_suffered_stroke_unable_to_use_credit/
I wrote to CT Bank on-line through their 'contact us' link expressing my dismay at how they'd treated this couple, and received this unhelpful canned reply:
Dear Customer,
Thank you for your recent e-mail to Canadian Tire Bank.
Due to privacy and/or security restrictions we are unable to answer your question(s) through this form of communication. Please call our office toll-free at 1-800-459-6415, and one of our agents will be pleased to assist you.
Best regards,
Your Customer Service Team
Canadian Tire Bank
1-800-459-6415
I'm not impressed, and am considering switching cards. Are any of you aware of any ethical cards out there? I'm far from a social-justice warrior, but this just made me see red, and I'd like to send a message.
Thanks in advance for any suggestions you can provide.
https://www.reddit.com/r/canada/comments/9u9102/senior_who_suffered_stroke_unable_to_use_credit/
I wrote to CT Bank on-line through their 'contact us' link expressing my dismay at how they'd treated this couple, and received this unhelpful canned reply:
Dear Customer,
Thank you for your recent e-mail to Canadian Tire Bank.
Due to privacy and/or security restrictions we are unable to answer your question(s) through this form of communication. Please call our office toll-free at 1-800-459-6415, and one of our agents will be pleased to assist you.
Best regards,
Your Customer Service Team
Canadian Tire Bank
1-800-459-6415
I'm not impressed, and am considering switching cards. Are any of you aware of any ethical cards out there? I'm far from a social-justice warrior, but this just made me see red, and I'd like to send a message.
Thanks in advance for any suggestions you can provide.