Originally Posted By: electrolover
You tell em hey you never changed the oil and you need a new engine and they call you a liar and say they changed it every 3k. And then still lie when they are looking at the sludged up motor.
This is the same attitude Toyota had in the late 90s/early 2000s when they had customers with dead engines at 15,000, 20,000, 25,000 miles. So Toyota voided the engine warranty and one-quarter million customers lost $5000 in repairs.
As for the "My wife needs to be back at work on Monday" I would have said, "I'm sorry but we don't have a transmission yet. It may not be finished but I'd be happy to drive you to the airport." NOTHING is more annoying than demanding customers. I didn't create the problem so back off.
Of as one of my fellow workers says: "Your poor planning does not suddenly become my emergency."
You tell em hey you never changed the oil and you need a new engine and they call you a liar and say they changed it every 3k. And then still lie when they are looking at the sludged up motor.
This is the same attitude Toyota had in the late 90s/early 2000s when they had customers with dead engines at 15,000, 20,000, 25,000 miles. So Toyota voided the engine warranty and one-quarter million customers lost $5000 in repairs.
As for the "My wife needs to be back at work on Monday" I would have said, "I'm sorry but we don't have a transmission yet. It may not be finished but I'd be happy to drive you to the airport." NOTHING is more annoying than demanding customers. I didn't create the problem so back off.
Of as one of my fellow workers says: "Your poor planning does not suddenly become my emergency."
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