JTK
$100 Site Donor 2025
Originally Posted By: Miller88
Yup, my parents. They have 60k on theirs with the "lifetime" warranty. Engine knocks, burns oil, we find small bits of metal that comes out on oil changes.
Chrysler has no interest in fixing it.
I feel for your parents, but that would be the reaction from the dealer service dept of any make/model. Unless the thing is shaking to pieces or the noise is setting off car alarms, they'll say the noise/vibration/harshness is normal. Any oil consumption under 1quart/1000miles is normal and they'll disregard wear material in any filter, claiming that's what a filter is for.
If the engine grenades, they'll replace it. That's about it.
Joel
Yup, my parents. They have 60k on theirs with the "lifetime" warranty. Engine knocks, burns oil, we find small bits of metal that comes out on oil changes.
Chrysler has no interest in fixing it.
I feel for your parents, but that would be the reaction from the dealer service dept of any make/model. Unless the thing is shaking to pieces or the noise is setting off car alarms, they'll say the noise/vibration/harshness is normal. Any oil consumption under 1quart/1000miles is normal and they'll disregard wear material in any filter, claiming that's what a filter is for.
If the engine grenades, they'll replace it. That's about it.
Joel
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