But all the torn and loose media should be pushed towards and through the center tube. Don't know how a big piece would be pushed outward and folded back onto the dirty side. That's what the photo seems to show, but maybe I'm looking at it wrong.
The circled chunk is what looks foldefld back over onto the dirty side. Can see the torn end in upper right of the circle. Or is that the remains of a whole pleat - hard to tell in the photo. Maybe there was a major manufacture flaw when new, and it was installed without close inspection and it wasn't seen. If so, doomed to fail from the get-go.
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