Bought a New Costco Interstate today...

People abusing warranties is frustrating... it just makes prices higher and warranties worse for everyone. That said, kinda glad Costco is refining their warranty processes and terms on these batteries as I know MANY people abused it.

Costco has a record of every transaction made on a membership, and like other retailers, can ban abusers using that data…but for some reason, never applied that specifically to car batteries, which were ripe to be gamed, like with electronics. They took steps there, and instituted a 90-day period for the "new Super Bowl TV" abusers.

But it probably didn't cost them enough money, so they let it slide*, and when finally compelled to act, took the "nuclear" option.

* With card sharing threatening their bread-and-butter membership fees, card scanners at entry are coming to a warehouse near you.
 
There was a guy on the Lexus forum who said that. Bought one battery and got a new one every 2. I said that makes no sense you buy it once and are set for life. He said dunno my store does it.

Now I went to do it to test this theory. I am told you moron. You don’t get a free battery for life, that makes no sense. The warranty follows the original purchase date, not the battery itself. I said take it easy, I’m not cheating. I’m testing what someone said online 😆

Ps I thought moron would make the story sound better. Of course Costco has excellent customer service so they didn’t say that. They explained how it works.
It was true for awhile. I got my Jeeps battery replaced twice (total of 3 batteries) and only paid once. The last battery they gave me renewed the warranty for 3 more years. I thought it was pretty inept to renew a warranty period for a car battery, so I can see why they got rid of that.

But going pro-rated really sucks.
 
It was true for awhile. I got my Jeeps battery replaced twice (total of 3 batteries) and only paid once. The last battery they gave me renewed the warranty for 3 more years. I thought it was pretty inept to renew a warranty period for a car battery, so I can see why they got rid of that.

But going pro-rated really sucks.
Thanks to the cheaters. I hope they sleep well. I wouldn't.
 
Thanks to the cheaters. I hope they sleep well. I wouldn't.
There are so many massive examples. How about the takata airbag scandal? BMW gave loaner cars to anyone who wanted one. So I took one for 4 1/2 mos. until parts were available. I signed an agreement where I said I would not drive my car, and I didn’t.

I didn’t even know about it until a coworker told me. Just go and get a loaner they are free. My wife’s cousin had one 1 year.

Here comes the boom. The dealer near my work didn’t even inspect the car. They told me don’t bring your car in just come in and do the paperwork. I told the dealer by my house who said that’s not how it works. We have to see your car. What if you don’t even have it anymore and we give you a loaner?

Ding ding, this happened. Here it wasn’t $124. A loaner cost BMWNA about $10,000 which they paid to Enterprise.

I also got two settlement checks. What I did was all on the up and up. But people participated who no longer even had the car that the recall was on. I still do it’s in the garage.
 
Spotted recently at a distributor. Guess they don't apply the stickers at the factory…

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Spotted recently at a distributor. Guess they don't apply the stickers at the factory…

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Interesting because mine is crooked so that makes sense. Again basically no warranty today, "BUT," how many of us legitimately ever used the one that was nixed? In principle, it's sh*****, but practically speaking, should be fine. My sample size is way too small, but I've purchased 5 in my lifetime and none failed (they didn't pass a load test after 5 years or so, but still worked). Simply amazing how expensive the 24F is and how much % wise it increased. While the H6 and 94R have gone down in price.
 
I see the Interstate AGMs can now be from China, Germany or unmarked on country of origin...those are presumably USA.
I have not seen the "made in Korea" Interstate labels yet, as show in post #25 above, but have seen the "made in Korea" AGMs at Walmart and bought one almost a year ago for a friend, and it continues to work well.

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My 5+ year old NAPA Legend in my 2006 Buick Lacrosse finally died this week. It was a US-made East Penn. I looked around at pricing for a new one and found that Costco by far had the best battery for the best price- 800 CCA, 1000 CA 3 year pro-rated for $109.99 at Costco. Comparatively, the same battery from Advance Auto (which is where I work), sells for $219.99, and I get a 20% employee discount, so around $176 would be my price. I know Interstate sources batteries from all over, but does anyone recognize this one? I did not see any country of origin on it, so I'd assume it is foreign made.
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With the corners of the cell cap covers cut like that it's a Clarios (old JCI) but no idea where it's made.
 
Is the warranty really 3 years pro-rated? Is this a recent change? That's terrible if so. Every Costco battery I've purchased was free replacement no questions asked. My current Walmart battery is 4 year free, nationwide, no questions asked, "must test defective".
Costco changed their battery warranty about a year ago last month. Too many people cheated the warranty so it was changed to prorated from day one.
 
It was true for awhile. I got my Jeeps battery replaced twice (total of 3 batteries) and only paid once. The last battery they gave me renewed the warranty for 3 more years. I thought it was pretty inept to renew a warranty period for a car battery, so I can see why they got rid of that.

But going pro-rated really sucks.
Actually the Costco battery warranty was (until early 2023) a three year warranty. What they did was refund your money, then you bought a new battery at the prevailing price, with a new three year warranty. That allowed them to capture any price increase between purchases. It wasn't a bad program and the new warranty made any price increase worth it.

Now it is three year prorated, the worst in the industry. I get (and will continue to) my AGMs from WalMart. Four year free replacement.
 
I stopped buying battery's at Costco when the 3rd one in a row leaked. Sometimes its better to pay a little more
I think it is clear that all brands can have some bad ones. East Penn is well regarded, yet I had two each of their flooded Group 49 H8 batteries fail in less than two years. I moved on, but realize that was probably the exception, rather than the rule. Same with Optima Red Top....I had three each, leak within the 3 year warranty period. I replaced with an Interstate AGM and no further issues. Optima red tops have a pretty consistent bad rep though...so those may truly stink. :)
 
Interesting because mine is crooked so that makes sense. Again basically no warranty today, "BUT," how many of us legitimately ever used the one that was nixed? In principle, it's sh*****, but practically speaking, should be fine. My sample size is way too small, but I've purchased 5 in my lifetime and none failed (they didn't pass a load test after 5 years or so, but still worked). Simply amazing how expensive the 24F is and how much % wise it increased. While the H6 and 94R have gone down in price.

I've been buying almost entirely 48/91, and now commonly known as H6, batteries for decades, and what was used primarily in Euro car applications (along with 94R/H7 for the larger vehicles) in the past has now become mainstream, along with the venerable 24/35/78s. Even H5s, which were common with the smaller displacement engine models that weren't imported to the US, can now be found at Costco.

I see the Interstate AGMs can now be from China, Germany or unmarked on country of origin...those are presumably USA.
I have not seen the "made in Korea" Interstate labels yet, as show in post #25 above, but have seen the "made in Korea" AGMs at Walmart and bought one almost a year ago for a friend, and it continues to work well.

I've recently made the rounds prepping to buy a replacement for an 8-year old Costco Interstate H6 (when they had a 42-month replacement warranty!), and it reinforced that "whatever is on the rack, from the supplier" is the prevailing practice. US, Mexico, China, Korea, Germany, Spain, unmarked…WYSIWYG at the time and place.

Interstate has switched in the past year to getting their H6s from Exide, so that's what's on the racks at Costco, and their own stores.

I might have been willing to take a chance on their current prorata warranty, if they were still JCI's, since I've found them to be robust, even hard to kill, going back a long way, but not so sure about an Exide.

But, most people buy whatever, and at whatever price, that will start their car again and not leave them stranded. Necessity comes first, not unlike replacing a broken water heater. While at the Interstate store, some dude rode in on a bicycle and needed a battery for his Civic. $210+core+tax please, and no qualms about that.

Which also triggered a though that, while fraud probably played a role in determining Costco's current warranty terms, it is conceivable that offering batteries at ~60% of the price, under the older comparable warranty terms, might not have entirely sat well with their supplier, no matter how many units Costco buys from them.

The dumbed down warranty just might have been a compromise to both combat fraud, as well as keep Interstate happy and not be as disruptive to a market that thrives on $200+ batteries, which have become commodities. Costco could certainly lean on their heft, like Walmart does in selling at cut rate prices, but chooses not to, and made a concession as tradeoff.
 
I've been buying almost entirely 48/91, and now commonly known as H6, batteries for decades, and what was used primarily in Euro car applications (along with 94R/H7 for the larger vehicles) in the past has now become mainstream, along with the venerable 24/35/78s. Even H5s, which were common with the smaller displacement engine models that weren't imported to the US, can now be found at Costco.



I've recently made the rounds prepping to buy a replacement for an 8-year old Costco Interstate H6 (when they had a 42-month replacement warranty!), and it reinforced that "whatever is on the rack, from the supplier" is the prevailing practice. US, Mexico, China, Korea, Germany, Spain, unmarked…WYSIWYG at the time and place.

Interstate has switched in the past year to getting their H6s from Exide, so that's what's on the racks at Costco, and their own stores.
I have had good luck with the "made in Germany" marked AGM ones, coming up on 6 years, no issues (came from AC Delco, but identical "made in Germany" sticker/label). Bought a Korean marked one almost a year ago from Walmart, so far so good. I'm leaning toward Walmart going forward, the 4 year free replacement is reassuring. I have had to use those warranties in the past.
 
Latest visit to a warehouse; saw a few black sheep Clarios-made H6s have sneaked back in among the sea of white sheep Exides that have been prevalent lately.

AGM version had Clarios case, but no COO sticker. A Korean-made battery of a different size sits at the rear.

Take note that that the Costco sticker has been applied on top of other stickers that were previously applied.

To me, reinforces the notion that the Interstate distributor slaps stickers on whatever comes into the warehouse, regardless of origin, then sends 'em out, and counters the notion that there is any special segregation occurring between "good" Interstates, and "bad" Interstates that get shunted to Costco to be sold at a lower price.

Commodities in, commodities out.

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My indy mechanic had so many failures with Interstate that he dumped them & picked up... drum roll... East Penn (Deka)! I agreed with his decision. I wonder if someone bought Interstate-they've been making a lot of First Brands/Mann & Hummel type mistakes lately.
 
A Korean-made battery of a different size sits at the rear.
Interstate is importing batteries from Korea? I wouldn't think this is economically feasible for such a heavy item. I'm no economist and admit I'd try to Korean battery to see how long it lasts. Maybe higher quality?
 
Interstate is importing batteries from Korea? I wouldn't think this is economically feasible for such a heavy item. I'm no economist and admit I'd try to Korean battery to see how long it lasts. Maybe higher quality?

Clarios is importing batteries from Korea. They've been prevalent at Walmarts on the left coast for a while. In the past, they've imported batteries from Germany, Spain, and Saudi Arabia as well, and China, currently, so the numbers are feasible to them.

The Interstate marketing and distribution company is reselling and servicing whatever their suppliers, like Clarios provide.

Might have to get myself an H6 soon…..

Walmart might still be a good choice!

I'll need one soon, so I've been actively looking. Costco used to be the most attractive option, until they went to a strictly prorated warranty last year.

Walmart has become the next best option, unless one wants to chance it on one of the Chinese brands that are selling on Amazon, as well as direct. $120 for an AGM H6, with three-year replacement warranty, free shipping, no tax or core charge?

But if you need to warranty it, then it becomes much less attractive.

Otherwise, the warehouse stores are the only other competitors to Walmart, price wise.
 
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